5 Replies Latest reply: Dec 6, 2012 7:36 PM by mialmeida
rwright8338 Level 1 Level 1 (0 points)

I have a new MacBook pro and AppStore indicates that there is an update for iPhoto.  When I try to update iPhoto I get an error stating "to update this application sign in with the account you used to purchase it". 

 

I did not register the first time I booted the MacBook so I am assuming that it must not know what Apple ID to use for the update, but I do have my apple id associated with my user account.  How do I get around this issue so I can update iPhoto?

 

Thanks,

 

Bob


MacBook Pro, Mac OS X (10.7.2)
  • Linc Davis Level 10 Level 10 (158,675 points)

    If you didn't purchase iPhoto from the App Store, you can't update it that way. Download the updater from the Apple Support site.

  • he4therlouise Level 1 Level 1 (0 points)

    I just tried to download it fro this URL:

     

    http://support.apple.com/downloads/#iphoto

     

    and I received this message: "The version of iPhoto installed on this Mac must be updated through the Mac App Store. Check the Mac App Store to see if an update is available."

     

    I therefore can't download the update from the App Store or from the Apple Support site.

  • Linc Davis Level 10 Level 10 (158,675 points)

    Delete the iPhoto application (after backing up), then try again.

  • he4therlouise Level 1 Level 1 (0 points)

    Apple support suggested the following (which didn't work for me, but I'm sharing as they might work for others - I'll keep the post updated when I hear back, again):

     

    1) Double-click the App Store icon in the dock.


    2) Enter your Apple ID and password.


    3) Click Purchases.


    4) If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.


    You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them.


    5) Click Install to compete installation of your applications.


    If this does not work, follow the instructions below and then repeat the steps above to accept the iLife apps again.


    1) Close the Mac App Store.


    2) In Finder, click on the Go menu.


    2) Click Go to Folder.


    3) Enter ~/Library/Caches/com.apple.appstore/


    4) Drag adoption.plist to the Trash.


    5) Relaunch the Mac App Store.


    You should then be prompted to accept the apps for your current account.


    If you are not prompted to accept the apps when you sign back in to the Mac App store and click on purchases, please contact us back.

  • mialmeida Level 1 Level 1 (0 points)

    Hi there

     

    in my Purchase section in the app store, doesn't come with an iLife applications, neither it asks me to accept it...

     

    then I tried the second option, but there is no "adoption.plist"file in this folder... can anyone help me?