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Folder with question mark

When I first boot up my MacBook (early 2008, OS 10.68), I see a folder with a question mark for about 1 second, then the Apple logo appears and it boots normally. Is this a problem?

MacBook, Mac OS X (10.6.8), Early 2008

Posted on Dec 15, 2011 4:26 PM

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Question marked as Best reply

Posted on Dec 15, 2011 4:56 PM

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.

Put your install DVD into the optical drive and reboot. As soon as you hear theboot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.


When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?

If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.

Then before you restart select Startup Disk from Utilities and select your hard drive.

2 replies
Question marked as Best reply

Dec 15, 2011 4:56 PM in response to joannedoj

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.

Put your install DVD into the optical drive and reboot. As soon as you hear theboot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.


When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?

If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.

Then before you restart select Startup Disk from Utilities and select your hard drive.

Folder with question mark

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