Re: Photo Stream
So, let me get this straight.
1) I'm supposed to turn on Photo Stream, which will take the place of importing photos manually to my Mac.
With Photo Stream on, iPhoto will not access my iPhone when it's plugged into the computer.
Not true. You can still access the camera roll the same way you always have.
Because I can't use iPhoto's import feature, I also can't use iPhoto's "delete after importing" feature.
Not true. See above.
This is the way it's supposed to work?
2) Images that I manually save to my Camera Roll are not automatically loaded into Photo Stream.
They do for me...
3) The combination of 1) and 2) means that when I have a mixture of a bunch of photos and a bunch of manually-saved images, I have to go through them one by one to determine whether or not a given image has been sent to the Photo Stream (this is especially hard when my wife sends me photos of our kids and I don't remember whose camera they were taken from).
I have to inspect each photo from hundreds, again one by one, to make sure I don't lose any before I manually delete them.
This is the way it's supposed to work?
No. This is not the way it should work.
Try re-setting your phone. If that doesn't work, Restore it. If that still doesn't work, try setting it up as a new device.
Sorry you don't find it helpful. What version of iPhoto are you running?
If iPhoto isn't current, it won't support iCloud. If you're running the current version, which fully supports iCloud and Photo Stream, then I'm not sure what you're going to see as a result, though I wouldn't think you would have to turn off photo stream on the phone to get it to transfer photos by wire.
The current version is iPhoto '11. Version 9.2.1
Yes, everything is up to date What are you after here? It seems like all you did was re-state your belief that I'm not having the problem I'm having. Why? Did you think you were going to convince me?
The slight help you've been is to state your belie that things are not supposed to work this way. Can you back that up at all? Can you show me a support article or a help file that backs your claim? Can you even tell me that you've tried this yourself and it works differently for you?
If you are sincerely trying to be helpful, please take a moment to understand my explanations of your un-helpfulness. Because it sure seems like your response just did the same things.
On the other hand, if all you want to do is doubt my experience, please restrain yourself. If you're really interested, I invite you to search these forums for all the other people who are confused about why iPhoto had stopped recognizing their phone. There are many.
Last night I tried turning off PhotoStream in iPhoto. iPhoto made sure all my stream photos had been imported, then checked my Camera Roll, found that those photos had all been imported, and offered to delete them all in one go. Importing is now back to behaving as it was pre-PhotoStream. When I plug in my iPhone, it shows up in iPhoto and offers to let me import the Camera Roll and then delete it. I think I'll probably keep it like this until PhotoStream gets a little more flexible. I'm sure Apple will be refining it further.
FYI, I'm running the latest Lion and iPhoto. Double-checked in Software Update.
I am not doubting that you're having the problems you're describing, I'm simply saying that the way it is behaving for you is NOT normal. It should not work that way.
Here are some things to try to try and get it back to normal.
Re-set the phone (hold power and home for at least 20 seconds until you see the Apple Logo). This does not affect the data on your phone.
Try deleting and re-adding your iCloud account to the phone.
Try doing the same on your Mac.
Turn off Photo Stream on the phone. Plug it in, extract the camera roll to iPhoto and delete all the photos from the camera roll on the phone. Then turn Photo Stream back on.
Restore the Phone from backup.
Settings>General>Resets>Erase all Content and Settings. Set the phone up as a NEW device. Do NOT restore your backup. Something in the backup may be corrupt and causing the problem.
Test to see how it behaves after each one of these. As I said, I don't doubt you're having a problem. It should not behave that way.
Yes. I've done it a number of times and did it again to double check when I saw your message. It works just fine. Of course, it shows anything that was automatically pulled into iPhoto as having been imported already, but I can import them again from the camera roll if I like. I can also erase the camera roll on the phone from iPhoto.
Now... I'm running Lion. I'm not sure how it will behave on Snow Leopard or Leopard. I know Photo Stream support is built into the current version of iPhoto, but I don't know how it would behave or whether it would work at all on an earlier version of OS X. Lion has direct iCloud support built in (assuming it's been updated).
check out www.apple.com/support/iCloud
under iCloud support on the left hand side scroll down and click on photo stream
hope this helps
Pointing me to a general support page? Really?
The two of you.
Brian: if you have a specific link that addresses this specific issue, I'd be delighted to see it. Otherwise that link is less help than a google search.
Tim: a support suggestion about wiping, restoring, or resetting a device, is not actually a support suggestion.
Fellas, your hearts may be in the right place, but please, ask yourself: if you were calling tech support about any issue at all, and the two responses were "have you checked the extremely general help pages?" and "if that doesn't help, try wiping and restoring your device!"... Would that seem to you like a very helpful call?
Now Benjamin, on the other hand: thanks a lot for sharing your very on-target and helpful experience. Sincerely. Thanks.
What's the point of telling me you've never seen it before? Really, why say that?
Look, guys, I want to step back from this. I want to apologize for taking an abrasive and condescending tone. I am sorry.
I know you're only trying to help, and that's good of you.
You're not actually helping, though. So let's stop here.
I thank you for your efforts, and again, I apologize for my rudeness.