10 Replies Latest reply: Dec 17, 2011 4:09 AM by alanfromnewtownards
ravi21 Level 1 Level 1 (0 points)

My iPad keeps shutting down( safari and apps). Earlier it used to be once or twice a day but now will not allow me to open the safari browser.


iPad, iOS 5
  • 1. Re: ipad keeps shutting down
    Diavonex Level 9 Level 9 (62,900 points)

    Try reset your ipad. Hold down the Sleep and Home button for about 10 seconds until you see the Apple logo.

  • 2. Re: ipad keeps shutting down
    ravi21 Level 1 Level 1 (0 points)

    Thanks for that. Did try as well with no luck

  • 3. Re: ipad keeps shutting down
    AnaMusic Level 9 Level 9 (57,005 points)

    Try a Reset...

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

     

     

    If no joy... Try a Restore...

     

    1: Connect the device to your computer and open iTunes.

     

    2: If the device appears in iTunes, select and click Restore on the Summary pane.

     

    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

     

     

    From Here

     

    http://support.apple.com/kb/TS3281

  • 4. Re: ipad keeps shutting down
    ravi21 Level 1 Level 1 (0 points)

    Thanks for that, much appreciated. Will try doing that now....keeping fingers crossed!

  • 5. Re: ipad keeps shutting down
    ravi21 Level 1 Level 1 (0 points)

    Will I not loose apps etc on iPad?

  • 6. Re: ipad keeps shutting down
    AnaMusic Level 9 Level 9 (57,005 points)

    You shouldn't if you Restore from Backup and are using the computer you usually Sync with...

     

     

    And there is this, should you need it...

     

    Download Past Purchases

     

    http://support.apple.com/kb/HT2519

     

    Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

  • 7. Re: ipad keeps shutting down
    ravi21 Level 1 Level 1 (0 points)

    select and click Restore on the Summary pane. This should take care of the back up? Nervous now.....will do and let you know how I get along with the issue of ipad and my data being safe! Thanks again for help.


  • 8. Re: ipad keeps shutting down
    ravi21 Level 1 Level 1 (0 points)

    Thanks for your help. Looks like my iPad is fine now.

     

    Have another problem, can you please help me?

     

    I have two iTunes account, one was an old one and later when i bought a new MacAIR i set up another account. Can i transfer apps from one account to another?

     

    Thanks

  • 9. Re: ipad keeps shutting down
    AnaMusic Level 9 Level 9 (57,005 points)

    ravi21 wrote:

     

    Thanks for your help. Looks like my iPad is fine now.

     

     

    You're Wewlcome.

     

     

    ravi21 wrote:

     

    ... Have another problem, can you please help me?

     

    I have two iTunes account, one was an old one and later when i bought a new MacAIR i set up another account. Can i transfer apps from one account to another?

     

    Thanks

     

    If you mean you used 2 different Apple IDs to make Purchases... Then, unfortunately they cannot be merged...

     

    Whatever was purchased with whichever ID is locked to that ID...

  • 10. Re: ipad keeps shutting down
    alanfromnewtownards Level 5 Level 5 (5,260 points)

    AnaMusic

     

    I still haven't worked out how to post a reply like yours above - ravi21 wrote..... Quoting his extract. Can you help please?