Previous 1 2 Next 15 Replies Latest reply: Jan 6, 2013 5:05 PM by c_brownie21 Branched to a new discussion.
Koloss Level 2 Level 2

Looking at my account information, it says "Hidden purchases: You have hidden 47 items". But when I click "View hidden purchases", there is absolutely nothing? How is that possible?

  • carltonfrombedford Level 2 Level 2

    The hidden purchases are songs or apps that you may have downloaded that you do not want everyone who uses your account to see.  So you can right click on them under your purchased section and choose to hide them.  When you press the view hidden purchases button it takes you to your purchased screen.  Press on the tabs at the top and make sure there is nothing under any catagory.

  • Koloss Level 2 Level 2

    Thanks for your answer. I checked every category and there is no hidden purchase. So why does say I have 47?

  • carltonfrombedford Level 2 Level 2

    Beats me,  email apple and let me know what they say.  Mine show up under my apps. 

  • marc cardwell Level 2 Level 2

    i'd like to see about this too. itunes says i have 54 hidden items, but shows none when i click on "view hidden purchases". i have three kids who buy stuff on my account, and am curious as to what's going on.

  • TheSniper Level 1 Level 1

    to show them you have to open up App Store in your Mac then click Account (you can find it in Quick Links at the left of screen) enter your apple id and password then click Hidden Purchase the you should be able to see all your purchases.

  • Koloss Level 2 Level 2

    In iTunes under my account it says that I have 51 hidden purchases. But I can only find 2 hidden books, no apps and no music.

    In Mac App Store under my account it says that I have 26 hidden purchases and I can find all 26.

    So why 51 in iTunes?

  • marc cardwell Level 2 Level 2

    i'm in the same boat as you, koloss. itunes says i have something like 50 hidden purchases, but i see none in any of the tabs. the app store says there are about 40 hidden, and i can see all of them...

     

    i've never noticed HOW to hide anything when i've purchased stuff. i'm beginning to think itunes is just wrong about the number.

  • TheSniper Level 1 Level 1

    Do you have any iOS devices if yes then check this link

     

     

    http://support.apple.com/kb/HT4919

  • wesleyfromcoaldale Level 1 Level 1

    I have a similar issue with iTunes account, IOS device, and apps, music or books.  I have two, yes two, hidden files and when I review the purchases to recover, or un-hide the files either from iTunes or iPod Touch there is no hidden files to be recovered.  I have read the support article and it is of no help.  Could these be hidden or unhidden from iCloud.com service?

  • TheWaveCarver Level 1 Level 1

    Okay so I have a smilar issue. When I got to My Account, iTunes says "You have 1 hidden item." When I click "View Hidden Purchases" NOTHING comes up under any of the catagories. Something I noticed was that while all categories said "You have no hidden (whatever category) purchases" the Movie category did not display this message, but at the bottom said Total: 0 Items. Does anybody know if there is a glitch in iCloud or how I can find this 'absent' hidden purchase... its kind of annoying me.

    BTW: Sorry for digging this thread back up

  • TheWaveCarver Level 1 Level 1

    Has nobody encountered this phenomenon?

  • designjb Level 1 Level 1

    Same problem, different day for me, too.

     

    My account notes "71 hidden items," but none are listed for ANY sub-category on either my Mac or on my iDevice.

     

    I'm going to contact Apple re: this and I'll write back with any info...

     

    Very strange indeed...

  • TheWaveCarver Level 1 Level 1

    Thanks for the reply, it seems a decent number of people have this issue. Be sure to let me know what you find out.

  • c_brownie21 Level 1 Level 1

    I have the same issue, does anyone know why we cannot see the XX number of hidden items that iTunes states we have, but yet once we click on View Hidden Purchases, there is nothing listed under any of the subcategories. I myself have hidden many movies, but they do not show up under Hidden purchases > Movies

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