This device is already associated with an Apple ID.....er no it's not

Had the problem been on the phone this would have been a great answer however the iPad doesn't have the same option to 'remove this device from iTunes" for some odd reason.

Thanks for the suggestion but alas I'm no further forward.

I contacted Apple support and so far all I've had is some standard 'try this' links from some bloke called Raja who then just said "I can no longer support you, you need to ring our charged support line". Why the h311 would I want to ring them, be charged when the problem is not mine, it's Apple's ridiculous Apple ID/DRM issue.

...and so we wait, 23 days until I can get the d@mn iPad off that Apple ID, how bloody ridiculous. 😠

Neil

I have a feeling this may be that the iPad was used to enable the iCloud account or something similar as if you see from attached, I have the field but there is no button to allow me to sign out. Thanks for all your help guys, it's appreciated and more than I got from Apple 😟

Oh and I've tried to download an old app and turn off auto-download as it suggests, no change.

I think you may have been lucky, I did as above but the same error appears, just says I have another 21 days to wait. I got the 'remove this device' by logging in with an old ID but after going back in with my main account results in the 'error'.

Glad you got sorted though. I'm going to take it in to see the Genius' on Friday as clearly I'm just not a genius.

Neil

...and so it goes on. The iTunes support people were ineffectual to say the least and the so-called Genius' didn't know anything and "had never seen that error" when I showed it to him.

Apple do need to do something now, the message boards have exploded with complaints about this and other Apple ID problems (i.e. merging) since iCloud and iTunes match launched, it seems that Apple just didn't think this through.

I'm sure the ninety day issue is actually a DRM requirement put into place when the 'match deals were struck with the various music companies, however as a user experience it ***** and Apple really need to come up with a workable solution.

So I'm at T-fifteen days now, only waited seventy-odd so a few more won't make that much difference. 😐

Neil

Jules

If you get an exception can you let us know on here and which email route you took i.e. which section of the support team you email as I might have to try the same thing.

Cheers

N.

So, eventually the ninety days ran out and I could eventually 'transfer' my iPad to the other Apple ID to allow me to access Match on that device. What a collosal waste of time, I waited ninety days for something I had paid for and Apple were unable or unwilling to help me just towing the company line of "you must wait for the 90 days to expire".

Apple this is rubbish and you need to do something about it, apart from anything else this is against UK trading laws where I am not getting what I am paying for.

This isn't diffucult and would also be addressed by the other problems that a lot of people are having where Apple forced users to have more than one Apple ID to get their services.

Bad planning and bad execution.

Not good Apple, not good.

Neil