12 Replies Latest reply: Dec 20, 2011 5:14 PM by laurie_lynne
sharon21 Level 1 (0 points)

it has a plus in the top left. someone said it might have being hacked is this true


iPod touch, iOS 2.x
  • Philly_Phan Level 6 (13,261 points)

    We really need a lot more information but, if it's really been hacked, all bets are off.

  • sharon21 Level 1 (0 points)

    it happened after it was turned off for three days because the charger broke and its the same for paid and free apps.

  • Philly_Phan Level 6 (13,261 points)

    Exactly what happens when you attempt to obtain an app?  Details, please.

  • stevejobsfan0123 Level 8 (40,262 points)

    But what exactly happens when you attempt a download? What messages are displayed. Signs of you're account being hacked would be if it says "Incorrect Password" when you know that it is correct, or if there are purchased on your bill from iTunes Store that you did not make.

  • sharon21 Level 1 (0 points)

    I touch the free button and it does not respond in any way and it also wont let me update apps either

  • stevejobsfan0123 Level 8 (40,262 points)

    This sounds more like a software issue. If you think it is an Apple ID problem, go to Settings > Store > Account > Sign Out. Then sign back in and make sure it still likes your password.

     

    If not, then try resetting the phone (no data will be lost): Hold the home and power buttons at the same time until the Apple boot logo appears.

  • sharon21 Level 1 (0 points)

    I tryed that and it still dont work could it be my software being out of date

  • stevejobsfan0123 Level 8 (40,262 points)

    Did you do the reset?

  • daisyfromwadhurst Level 1 (0 points)

    need some help!! my iPod won't let me download any apps- started to think that it was a problem with my iTunes account so I created a new one it accepts passwords for both accounts! Have done everything you've said- when I go into the app store it's all working I can go into the app but cannot select the free button it's like it's not there. Really need some advice, have seen people have got the same problem wondering if it's a problem with apple. If so what can  I do? Look forward for your reply many thanks, Daisy

  • sharon21 Level 1 (0 points)

    i tryed to reset but it only came up with power of even though i pressed both at the same time

  • laurie_lynne Level 1 (10 points)

    If you look around on this forum, you will see that many others are having the same problem since 12/16 or 12/17.  My original iPhone running iOS 3.1.3 is one.  In addition to the problem with the "Free" and "$x.xx" buttons not working, there are other more minor issues, such as the images of apps under the description no longer allow the user to scroll to the right, and the "Tell a friend" button near the bottom doesn't work, either.

     

    It has been suggested under other threads that Apple is discontinuing support of these older devices, but I haven't seen anything official yet.  I have been e-mailing Apple (through their "Express Lane"), but they haven't been very helpful yet.  :-(

  • laurie_lynne Level 1 (10 points)

    Looks like Apple has fixed the problem.  I just sucessfully downloaded a free app on my original iPhone running iOS 3.1.3.