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Safari will not allow uploads without crashing (nor will Firefox)

Every time I try to upload a photo to email, Safari quits. I downloaded Firefox and tried again, only to get the same result. I'm also trying to upload some art to a website to which I belong. I can't do it. The crash happens when I try to go to a folder that contains the art/photos.


I'm on a Mac Pro, OS 6. (whatever the latest is, as I always update) (Snow Leopard).


I DID recently download Adobe Reader 10.whatever. Could that be the problem?


Thanks for any help,


Chas

Mac Pro, Mac OS X (10.6.3)

Posted on Dec 18, 2011 1:57 PM

Reply
Question marked as Best reply

Posted on Dec 18, 2011 2:18 PM

Launch the Console application by entering the first few letters of its name into a Spotlight search, and look under "User Diagnostic Reports" for crash logs related to Safari, WebProcess, or PluginProcess. Select the most recent one and post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report.

30 replies
Question marked as Best reply

Dec 18, 2011 2:18 PM in response to CFS88

Launch the Console application by entering the first few letters of its name into a Spotlight search, and look under "User Diagnostic Reports" for crash logs related to Safari, WebProcess, or PluginProcess. Select the most recent one and post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report.

Dec 18, 2011 2:53 PM in response to CFS88

The crash happens when I try to go to a folder that contains the art/photos.


Could be a third party Safari add on causing Safari to crash.


Help here > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


Mac Pro, Mac OS X (10.6.3) < your profile

If that is correct, your system software is way outdated and can also be why Safari is quitting. You should be running v10.6.8


Click your Apple menu (top left in your screen) then from the drop down menu click Software Update. That will also bring Safari up to date.



If you can't resolve the issue, post a crash report so we can get a better idea of what's happening.


If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.

Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.



Adobe Reader should be ok unless you upgrade to Lion at some point. Known Issues | Adobe products on Mac OS 10.7 Lion

Dec 20, 2011 5:03 AM in response to CFS88

Posting Error report upon crashing. Man, this is loooong. Sorry about this, but thanks for tip Linc. And sorry for delay getting back. I'm also having printer connection problems.


Error Report:


Process: Safari [270]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 5.1.2 (6534.52.7)

Build Info: WebBrowser-75345207~2

Code Type: X86-64 (Native)

Parent Process: launchd [224]


Date/Time: 2011-12-2004:56:35.828 -0800

OS Version: Mac OS X 10.6.8(10K549)

Report Version: 6


Interval Since Last Report: 382191 sec

Crashes Since Last Report: 33

Per-App Interval Since Last Report: 197100 sec

Per-App Crashes Since Last Report: 12


Anonymous UUID: DELETED


Exception Type: EXC_BAD_ACCESS(SIGSEGV)

Exception Codes: 0x000000000000000d,0x0000000000000000

Crashed Thread: 0 Dispatch queue:com.apple.main-thread


Application Specific Information:

objc_msgSend() selector name:_restoreLevelAfterRunningModal



Thread 0 Crashed: Dispatch queue:com.apple.main-thread

0 libobjc.A.dylib 0x00007fff839a7f0c objc_msgSend + 40

1 com.apple.Foundation 0x00007fff8456624c __NSFireDelayedPerform + 404

2 com.apple.CoreFoundation 0x00007fff8222cbb8 __CFRunLoopRun + 6488

3 com.apple.CoreFoundation 0x00007fff8222ad8f CFRunLoopRunSpecific + 575

4 com.apple.HIToolbox 0x00007fff899197ee RunCurrentEventLoopInMode + 333

5 com.apple.HIToolbox 0x00007fff899195f3 ReceiveNextEventCommon + 310

6 com.apple.HIToolbox 0x00007fff899194ac BlockUntilNextEventMatchingListInMode + 59

7 com.apple.AppKit 0x00007fff82fcdeb2 _DPSNextEvent + 708

8 com.apple.AppKit 0x00007fff82fcd801 -[NSApplicationnextEventMatchingMask:untilDate:inMode:dequeue:] + 155

9 com.apple.Safari.framework 0x00007fff84e492be -[BrowserApplicationnextEventMatchingMask:untilDate:inMode:dequeue:] + 177

10 com.apple.AppKit 0x00007fff82f9368f -[NSApplication run] + 395

11 com.apple.AppKit 0x00007fff82f8c3b0 NSApplicationMain + 364

12 com.apple.Safari.framework 0x00007fff85007924 SafariMain + 200

13 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868


Thread 1: Dispatch queue:com.apple.libdispatch-manager

0 libSystem.B.dylib 0x00007fff85633c0a kevent + 10

1 libSystem.B.dylib 0x00007fff85635add _dispatch_mgr_invoke + 154

2 libSystem.B.dylib 0x00007fff856357b4 _dispatch_queue_invoke + 185

3 libSystem.B.dylib 0x00007fff856352de _dispatch_worker_thread2 + 252

4 libSystem.B.dylib 0x00007fff85634c08 _pthread_wqthread + 353

5 libSystem.B.dylib 0x00007fff85634aa5 start_wqthread + 13


Thread 2: WebCore: IconDatabase

0 libSystem.B.dylib 0x00007fff85655a6a __semwait_signal + 10

1 libSystem.B.dylib 0x00007fff85659881 _pthread_cond_wait + 1286

2 com.apple.WebCore 0x00007fff8730b529 WebCore::IconDatabase::syncThreadMainLoop() + 265

3 com.apple.WebCore 0x00007fff87308b28 WebCore::IconDatabase::iconDatabaseSyncThread() +296

4 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

5 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 3:

0 libSystem.B.dylib 0x00007fff8561ad7a mach_msg_trap + 10

1 libSystem.B.dylib 0x00007fff8561b3ed mach_msg + 59

2 com.apple.QuartzCore 0x00007fff85d2d396 CA::Render::Server::server_thread(void*) + 177

3 com.apple.QuartzCore 0x00007fff85d2d2d6 thread_fun + 34

4 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

5 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 4: Safari:CertRevocationChecker

0 libSystem.B.dylib 0x00007fff8561ad7a mach_msg_trap + 10

1 libSystem.B.dylib 0x00007fff8561b3ed mach_msg + 59

2 com.apple.CoreFoundation 0x00007fff8222b902 __CFRunLoopRun + 1698

3 com.apple.CoreFoundation 0x00007fff8222ad8f CFRunLoopRunSpecific + 575

4 com.apple.Safari.framework 0x00007fff84fbfaa5 Safari::MessageRunLoop::threadBody() + 107

5 com.apple.Safari.framework 0x00007fff84fbfadf Safari::MessageRunLoop::threadCallback(void*) + 9

6 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

7 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 5: WebCore: LocalStorage

0 libSystem.B.dylib 0x00007fff85655a6a __semwait_signal + 10

1 libSystem.B.dylib 0x00007fff85659881 _pthread_cond_wait + 1286

2 com.apple.JavaScriptCore 0x00007fff84a6e1c0 ***::ThreadCondition::timedWait(***::Mutex&,double) + 64

3 com.apple.WebCore 0x00007fff873256d1 WebCore::LocalStorageThread::threadEntryPoint() +177

4 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

5 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 6:

0 libSystem.B.dylib 0x00007fff8561ad7a mach_msg_trap + 10

1 libSystem.B.dylib 0x00007fff8561b3ed mach_msg + 59

2 com.apple.CoreFoundation 0x00007fff8222b902 __CFRunLoopRun + 1698

3 com.apple.CoreFoundation 0x00007fff8222ad8f CFRunLoopRunSpecific + 575

4 com.apple.Foundation 0x00007fff845ce14f +[NSURLConnection(NSURLConnectionReallyInternal)_resourceLoadLoop:] + 297

5 com.apple.Foundation 0x00007fff8454f114 __NSThread__main__ + 1429

6 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

7 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 7: Safari: SafeBrowsingManager

0 libSystem.B.dylib 0x00007fff8561ad7a mach_msg_trap + 10

1 libSystem.B.dylib 0x00007fff8561b3ed mach_msg + 59

2 com.apple.CoreFoundation 0x00007fff8222b902 __CFRunLoopRun + 1698

3 com.apple.CoreFoundation 0x00007fff8222ad8f CFRunLoopRunSpecific + 575

4 com.apple.Safari.framework 0x00007fff84fbfaa5 Safari::MessageRunLoop::threadBody() + 107

5 com.apple.Safari.framework 0x00007fff84fbfadf Safari::MessageRunLoop::threadCallback(void*) + 9

6 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

7 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 8: Safari: SnapshotStore

0 libSystem.B.dylib 0x00007fff85655a6a __semwait_signal + 10

1 libSystem.B.dylib 0x00007fff85659881 _pthread_cond_wait + 1286

2 com.apple.JavaScriptCore 0x00007fff84a6e1c0 ***::ThreadCondition::timedWait(***::Mutex&,double) + 64

3 com.apple.Safari.framework 0x00007fff8503a685 Safari::MessageQueueWaitResultSafari::MessageQueue<***::RefPtr<Safari::Snapshot Store::DiskAccessMessage>>::waitForMessageFilteredWithTimeout<bool()(***::RefPtr <Safari::SnapshotStore::DiskAccessMessage>&)>(***::RefPtr<Safari::SnapshotStore: :DiskAccessMessage>&,bool (&)(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&),double) + 149

4 com.apple.Safari.framework 0x00007fff85038a85 Safari::SnapshotStore::diskAccessThreadBody() +379

5 com.apple.Safari.framework 0x00007fff8503923fSafari::SnapshotStore::diskAccessThreadCallback(void*) + 9

6 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

7 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 9: JavaScriptCore::BlockFree

0 libSystem.B.dylib 0x00007fff85655a6a __semwait_signal + 10

1 libSystem.B.dylib 0x00007fff85659881 _pthread_cond_wait + 1286

2 com.apple.JavaScriptCore 0x00007fff84a6e217 ***::ThreadCondition::timedWait(***::Mutex&,double) + 151

3 com.apple.JavaScriptCore 0x00007fff84c9a74f JSC::Heap::blockFreeingThreadMain() + 319

4 com.apple.JavaScriptCore 0x00007fff84c9a789 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9

5 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

6 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 10: com.apple.CFSocket.private

0 libSystem.B.dylib 0x00007fff8565e932 select$DARWIN_EXTSN + 10

1 com.apple.CoreFoundation 0x00007fff8224d468 __CFSocketManager + 824

2 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

3 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 11:

0 libSystem.B.dylib 0x00007fff85634a2a __workq_kernreturn + 10

1 libSystem.B.dylib 0x00007fff85634e3c _pthread_wqthread + 917

2 libSystem.B.dylib 0x00007fff85634aa5 start_wqthread + 13


Thread 12:

0 libSystem.B.dylib 0x00007fff85634a2a __workq_kernreturn + 10

1 libSystem.B.dylib 0x00007fff85634e3c _pthread_wqthread + 917

2 libSystem.B.dylib 0x00007fff85634aa5 start_wqthread + 13


Thread 13: Safari:SpotlightCacheController

0 libSystem.B.dylib 0x00007fff8565c8ba fsync + 10

1 com.apple.Foundation 0x00007fff8457b75c _NSWriteBytesToFileWithExtendedAttributes + 537

2 com.apple.Safari.framework 0x00007fff85041b93 -[SpotlightHistoryWriter(FileInternal)_writeCacheFileForItem:] + 133

3 com.apple.Safari.framework 0x00007fff850420a8 -[SpotlightHistoryWriteraddSpotlightCacheFilesForItems:ofDataType:inDirectory:] + 89

4 com.apple.Safari.framework 0x00007fff84fd2f4c -[OldSpotlightCacheController(FileInternal)updateCacheFilesForType:] + 203

5 com.apple.Safari.framework 0x00007fff84fd3905 -[OldSpotlightCacheController(FileInternal)updaterThreadBody:] + 267

6 com.apple.Foundation 0x00007fff8454f114 __NSThread__main__ + 1429

7 libSystem.B.dylib 0x00007fff85653fd6 _pthread_start + 331

8 libSystem.B.dylib 0x00007fff85653e89 thread_start + 13


Thread 0 crashed with X86 Thread State(64-bit):

rax: 0x0000000000000000 rbx:0x00007fff70484370 rcx: 0x00007fffffe001a0 rdx: 0x0000000000000000

rdi: 0x0000000101878f40 rsi:0x00007fff837146ad rbp: 0x00007fff5fbfe900 rsp: 0x00007fff5fbfe868

r8: 0x00000001003b76e8 r9:0x00000001019af730 r10: 0x0000000000000001 r11: 0x30307473696c7062

r12: 0xffffffffffffffff r13:0x00000000ffffffff r14: 0x00007fff70484370 r15: 0x00007fff70484370

rip: 0x00007fff839a7f0c rfl:0x0000000000010202 cr2: 0x0000000116086880


Binary Images:

0x100000000 - 0x100000fff com.apple.Safari 5.1.2 (6534.52.7)<5BABE0D3-3AE2-90EF-B89B-32BE68862F48>/Applications/Safari.app/Conte nts/MacOS/Safari

0x110b51000 - 0x110b77fff GLRendererFloat ??? (???) <490221DD-53D9-178E-3F31-3A4974D34DCD>/System/Library/Frameworks/OpenGL.framewo rk/Resources/GLRendererFloat.bundle/GLRendererFloat

0x110c9c000 - 0x110e2ffe7 GLEngine ??? (???) <53A8A7E8-4846-D236-F3D9-DA3F2AF686D8>/System/Library/Frameworks/OpenGL.framewo rk/Resources/GLEngine.bundle/GLEngine

0x110e60000 - 0x111283fef libclh.dylib 3.1.1 C (3.1.1) <432F5475-F934-92A0-FB49-78F03DA82176>/System/Library/Extensions/GeForceGLDrive r.bundle/Contents/MacOS/libclh.dylib

0x200000000 - 0x200787fe7 com.apple.GeForceGLDriver 1.6.36 (6.3.6)<4F23289A-D45A-0630-8D7F-4C35A4D2AA00>/System/Library/Extensions/GeForce GLDriver.bundle/Contents/MacOS/GeForceGLDriver

0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06>/usr/lib/dyld

0x7fff8005f000 - 0x7fff80133fe7 com.apple.CFNetwork 454.12.4 (454.12.4)<C83E2BA1-1818-B3E8-5334-860AD21D1C80>/System/Library/Frameworks/Core Services.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwor k

0x7fff801a9000 - 0x7fff805f0fef com.apple.RawCamera.bundle 3.7.1 (570)<5AFA87CA-DC3D-F84E-7EA1-6EABA8807766>/System/Library/CoreServices/RawCame ra.bundle/Contents/MacOS/RawCamera

0x7fff8068f000 - 0x7fff8070efe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6)<79E256EB-43F1-C7AA-6436-124A4FFB02D0>/System/Library/Frameworks/CoreAud io.framework/Versions/A/CoreAudio

0x7fff807dc000 - 0x7fff807dcff7 com.apple.CoreServices 44 (44)<DC7400FB-851E-7B8A-5BF6-6F50094302FB>/System/Library/Frameworks/CoreServic es.framework/Versions/A/CoreServices

0x7fff8081b000 - 0x7fff80870ff7 com.apple.framework.familycontrols 2.0.2 (2020)<F09541B6-5E28-1C01-C1AE-F6A2508670C7>/System/Library/PrivateFrameworks/F amilyControls.framework/Versions/A/FamilyControls

0x7fff8088c000 - 0x7fff80892ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A>/System/Library/Frameworks/IOSurface.fram ework/Versions/A/IOSurface

0x7fff80893000 - 0x7fff80b1bfef com.apple.security 6.1.2 (55002)<015C9A08-3D07-9462-8E91-DB1924349621>/System/Library/Frameworks/Securit y.framework/Versions/A/Security

0x7fff80d86000 - 0x7fff80d89fff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9>/System/Library/Frameworks/Carbon.framewo rk/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x7fff80d8a000 - 0x7fff80d95fff com.apple.CrashReporterSupport 10.6.7 (258)<A2CBB18C-BD1C-8650-9091-7687E780E689>/System/Library/PrivateFrameworks/Cr ashReporterSupport.framework/Versions/A/CrashReporterSupport

0x7fff80eaf000 - 0x7fff80f49fff com.apple.ApplicationServices.ATS 275.19 (???)<FBC907AF-C3EF-CAF1-3705-13DC91B29114>/System/Library/Frameworks/Applicati onServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x7fff80f4a000 - 0x7fff80f99fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926>/System/Library/Frameworks/ApplicationSer vices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/lib TIFF.dylib

0x7fff81051000 - 0x7fff81065ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35)<63C87CF7-56B3-4038-8136-8C26E96AD42F>/System/Library/Frameworks/Appli cationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Version s/A/SpeechSynthesis

0x7fff81066000 - 0x7fff8139afef com.apple.CoreServices.CarbonCore 861.39 (861.39)<1386A24D-DD15-5903-057E-4A224FAF580B>/System/Library/Frameworks/CoreSe rvices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCor e

0x7fff81411000 - 0x7fff81416fff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC>/System/Library/Frameworks/OpenGL.framewo rk/Versions/A/Libraries/libGFXShared.dylib

0x7fff81417000 - 0x7fff8141dff7 com.apple.DiskArbitration 2.3 (2.3)<857F6E43-1EF4-7D53-351B-10DE0A8F992A>/System/Library/Frameworks/DiskArbit ration.framework/Versions/A/DiskArbitration

0x7fff8149c000 - 0x7fff814e3ff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21>/System/Library/PrivateFrameworks/CoreUI. framework/Versions/A/CoreUI

0x7fff814e4000 - 0x7fff81527ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0)<5FF3D7FD-84D8-C5FA-D640-90BB82EC651D>/System/Library/Frameworks/Applica tionServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/R esources/libRIP.A.dylib

0x7fff81528000 - 0x7fff815adff7 com.apple.print.framework.PrintCore 6.3 (312.7)<CDFE82DD-D811-A091-179F-6E76069B432D>/System/Library/Frameworks/Applica tionServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/Prin tCore

0x7fff815d3000 - 0x7fff815ecfff com.apple.CFOpenDirectory 10.6 (10.6)<CCF79716-7CC6-2520-C6EB-A4F56AD0A207>/System/Library/Frameworks/OpenDire ctory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpe nDirectory

0x7fff815ed000 - 0x7fff8169dfff edu.mit.Kerberos 6.5.11 (6.5.11)<085D80F5-C9DC-E252-C21B-03295E660C91>/System/Library/Frameworks/Kerber os.framework/Versions/A/Kerberos

0x7fff816d9000 - 0x7fff816eaff7 libz.1.dylib 1.2.3 (compatibility 1.0.0)<FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib

0x7fff816eb000 - 0x7fff81737fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF>/usr/lib/libauto.dylib

0x7fff81738000 - 0x7fff8178bff7 com.apple.HIServices 1.8.3 (???)<F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD>/System/Library/Frameworks/Applicati onServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HISer vices

0x7fff818c0000 - 0x7fff818e1fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0)<6993F348-428F-C97E-7A84-7BD2EDC46A62>/usr/lib/libresolv.9.dylib

0x7fff818e2000 - 0x7fff81902ff7 com.apple.DirectoryService.Framework 3.6 (621.11)<AD76C757-6701-BDB5-631E-1CB77D669586>/System/Library/Frameworks/Direct oryService.framework/Versions/A/DirectoryService

0x7fff81903000 - 0x7fff81a22fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8)<14115D29-432B-CF02-6B24-A60CC533A09E>/usr/lib/libcrypto.0.9.8.dylib

0x7fff81a23000 - 0x7fff81a48ff7 com.apple.CoreVideo 1.6.2 (45.6)<E138C8E7-3CB6-55A9-0A2C-B73FE63EA288>/System/Library/Frameworks/CoreVide o.framework/Versions/A/CoreVideo

0x7fff81b27000 - 0x7fff81b64ff7 libFontRegistry.dylib ??? (???)<4C3293E2-851B-55CE-3BE3-29C425DD5DFF>/System/Library/Frameworks/Applicati onServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/li bFontRegistry.dylib

0x7fff81b65000 - 0x7fff81be2fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0)<35ECA411-2C08-FD7D-11B1-1B7A04921A5C>/usr/lib/libstdc++.6.dylib

0x7fff81be3000 - 0x7fff81be9fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0)<D2F8C7E3-CBA1-2E66-1376-04AA839DABBB>/System/Library/Frameworks/Applica tionServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/R esources/libCGXCoreImage.A.dylib

0x7fff81dd1000 - 0x7fff81e1aff7 com.apple.securityinterface 4.0.1 (40418)<E2DC796D-84EC-48F5-34A9-DF614573BE74>/System/Library/Frameworks/Securit yInterface.framework/Versions/A/SecurityInterface

0x7fff8215f000 - 0x7fff8215fff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6)<DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF>/System/Library/Frameworks/Accelerate .framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib

0x7fff82160000 - 0x7fff821deff7 com.apple.CoreText 151.10 (???)<54961997-55D8-DC0F-2634-674E452D5A8E>/System/Library/Frameworks/Applicati onServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreTex t

0x7fff821df000 - 0x7fff82356fe7 com.apple.CoreFoundation 6.6.6 (550.44)<BB4E5158-E47A-39D3-2561-96CB49FA82D4>/System/Library/Frameworks/CoreFo undation.framework/Versions/A/CoreFoundation

0x7fff82357000 - 0x7fff82359fff libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA>/System/Library/Frameworks/ApplicationSer vices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/lib Radiance.dylib

0x7fff823cc000 - 0x7fff823cefff com.apple.print.framework.Print 6.1 (237.1)<CA8564FB-B366-7413-B12E-9892DA3C6157>/System/Library/Frameworks/Carbon. framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

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0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69>/usr/lib/libSystem.B.dylib


Model: MacPro4,1, BootROMMP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 8 GB,SMC 1.39f5

Graphics: NVIDIA GeForce GT 120, NVIDIAGeForce GT 120, PCIe, 512 MB

Memory Module: global_name

Bluetooth: Version 2.4.5f3, 2 service,19 devices, 1 incoming serial ports

Network Service: Ethernet 2, Ethernet,en1

PCI Card: NVIDIA GeForce GT 120,sppci_displaycontroller, Slot-1

Serial ATA Device: HL-DT-ST DVD-RWGH41N

Serial ATA Device: WDCWD6400AAKS-41H2B0, 596.17 GB

Serial ATA Device: WDCWD5000AAKS-00V1A0, 465.76 GB

USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd500000 / 3

USB Device: Apple Optical USB Mouse,0x05ac (Apple Inc.), 0x0304, 0xfd530000 / 8

USB Device: Composite Device, 0x0971 (GretagMacbeth AG), 0x2005, 0xfd510000 / 7

USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd520000 / 6

USB Device: Hub, 0x05ac (Apple Inc.),0x911d, 0xfd100000 / 2

USB Device: Back-UPS ES 725 FW:802.n5.DUSB FW:n5, 0x051d (American Power Conversion), 0x0002, 0xfd110000 /5

USB Device: Apple Cinema Display,0x05ac (Apple Inc.), 0x921d, 0xfd130000 / 4

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2

USB Device: Bluetooth USB HostController, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 4

FireWire Device: built-in_hub, Up to800 Mb/sec

FireWire Device: Rugged FW/USB, LaCie,Up to 800 Mb/sec

FireWire Device: unknown_device,Unknown

Dec 20, 2011 5:12 AM in response to Carolyn Samit

Actually, Carolyn, I hardly know what an add-on is, much less use them. I'm not a browser person in general, forever online. I don't need a lot of fancy stuff and so don't download junk to play with. Current versios is indeed 10.6.8 and I always update--weekly when Apple alerts me to do so. In fact I think there was a Safari update a week or two ago. I've posted the message that appears when I try to upload a photo file.


Luckily, I have been able to get the business stuff uploaded in Bootcamped Windows, where IE* is giving me no problem. Course I'd like to be able to do the same in Safari, as I used to be able to do.


Again, I don't download stuff from the net unless essential. All I have is Clean My Mac, and nothing more but the programs I use. I don't even use any of Apples' features, like I-Tunes, Movies, all that stuff.


Thanks so much for your effort to help,


Charles

Dec 20, 2011 6:09 AM in response to CFS88

Please read this whole message before doing anything.


This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. First, disconnect all wired peripherals except keyboard, mouse, monitor, and Ethernet, if applicable. Boot in safe mode and log in to the account that has the problem. The instructions provided by Apple are as follows:


  • Be sure your Mac is shut down.
  • Press the power button.
  • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
  • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, perhaps including wireless networking on certain Macs. If you usually connect to the Internet via WiFi, and it doesn’t work in safe mode, connect using an Ethernet cable. If you can’t do that, reboot as usual (i.e., not in safe mode) and perform a safe login, as follows: Enter your credentials at the login screen, then hold down the shift key and click the “Log in” button. Keep holding the key until the menu bar appears. In this mode, your login items, among other things, won’t load.


In safe mode, test again with both Safari and Firefox. Same problem(s) now?


After testing, reboot (if you booted in safe mode) or log out/log in (if you performed a safe login) as usual.

Dec 20, 2011 12:27 PM in response to CFS88

Please read this whole message before doing anything.


This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


The purpose of this exercise is to determine whether the problem is localized to your user account, or is system-wide. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.


While logged in as Guest, you won’t have access to any of your personal files or settings. Any application you run will behave as if you were running it for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


As Guest, launch the applications and test. Same problem(s)?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

Dec 22, 2011 7:46 AM in response to Linc Davis

Linc,


Sorry again to be late. As with everyone, so little time...I couldn't get back on my computer yesterday.


Well, **** if that didn't work! I logged in as a guest (and did have access to my second hard drive. This fact too has concerned me because I had occasion to have to create a guest account once before and noticed I could access files on my second hard drive, which I use for back-up purposes).


I was able to upload a photo to my hotmail account and send, which was also what I couldn't do before when logged in as myself. I was having the same problem with uploading photos to my email accounts. Safari was shutting down instantly as soon as I accessed a certain file folder containting tiff files mostly, though also some jpgs.


So, something's up with my account, obviously, and which is of course administrative? Bearing in mind that the folder I accessed is a back-up on a second hard drive. As soon as I send this I'll log out of guest and back into myself and then try uploading from the second hard drive. I doubt that will make any difference, but maybe...?


Please let me know what I've learned by this test and then what to do if you've an idea.


Thanks again so much for your help.

Dec 22, 2011 8:39 AM in response to CFS88

First, back up all data if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup.


In the Finder, open your home folder (represented by a house icon in the sidebar of a Finder window.) Go into the Caches subfolder, and move to the Trash every item with a name that begins with "com.apple" or "Firefox". Don't empty the Trash yet.


Log out and log back in. Empty the Trash. Launch Safari and Firefox, and test. They may be slower to launch than usual. Other built-in applications may also be slow to launch at first.

Dec 22, 2011 8:48 AM in response to Linc Davis

Before proceeding, Linc, do you mean a Time Machine back-up, or just back up documents, photos, whatnot manually to my other hard drive?


I've had a hard time with Time Machine, used to as I was Microsoft's relatively easy Restore Point process. I still don't get Time Machine, which hasn't worked when I've tried to restore systems. I get how to pick out files to bring back, but not anything more.


(I'm still something of a novice in Mac OS.)


I just want to be more sure about proceeding if you're there? There DOES indeed seem to be a problem with my Home Folder in particular, though still not sure, of course.


Anyway, I'll wait for an answer as I go ahead with Time Machine for the moment.


Thanks,

Dec 22, 2011 9:23 AM in response to CFS88

You can use any kind of backup you want as long as you're sure you can restore any data you intend to keep. You need that anyway, whether you follow my instructions or not. Time Machine is about as simple as a backup system can be, and it almost always works well. But if you're unsure about the integrity of your backups, you must resolve that issue before you do anything else. That would be a subject for another discussion.

Safari will not allow uploads without crashing (nor will Firefox)

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