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Verizon iPhone 4S Won't Connect to iTunes

Just bought the iPhone 4S for Verizon today. When I plugged it into my Mac to connect it to iTunes and transfer my music onto it, nothing happened. It wasn't recognized in iTunes. iPhoto opened up just fine but sadly I didn't care about that. My iTunes version is 9 and when I tried to update it, it said nothing new was available. I don't know what to do. Can anyone help me? Thanks.

Mac Desktop, Mac OS X (10.4.11)

Posted on Dec 19, 2011 2:12 AM

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Posted on Dec 19, 2011 2:30 AM

If your profile is correct, this is your problem:


Syncing with iTunes on a Mac or PC requires:

  • Mac: OS X v10.5.8 or later
  • PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
  • iTunes 10.5 or later (free download fromwww.itunes.com/download)


You need to update to at least Leopard, & then iTunes to 10.5 or later, or you won't be able to sync your phone with your computer.


These requirements are printed right on the box.

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Question marked as Best reply

Dec 19, 2011 2:30 AM in response to SaintPatrick

If your profile is correct, this is your problem:


Syncing with iTunes on a Mac or PC requires:

  • Mac: OS X v10.5.8 or later
  • PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
  • iTunes 10.5 or later (free download fromwww.itunes.com/download)


You need to update to at least Leopard, & then iTunes to 10.5 or later, or you won't be able to sync your phone with your computer.


These requirements are printed right on the box.

Dec 19, 2011 11:55 AM in response to SaintPatrick

Nope. There is no "download" for either Leopard or Snow Leopard. In fact, Apple no longer sells Leopard. You can try calling AppleCare or you'll have to look on eBay...you need a retail copy. If your computer meets the specs, you can go straight to SL, that's only $29 for the upgrade disk, and that will install a full copy of SL. Available at any Apple store.

Verizon iPhone 4S Won't Connect to iTunes

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