iPhone 4S apps will not download, stuck on waiting

Question

iPhone 4S apps will not download, stuck on waiting

I have an iPhone 4s, latest iOS installed, and an iPad2 with the same iOS. When connected to my wifi at home, and in the office, my iPad will update existing, and download new apps from the appstore, but my iPhone will not. I can surf the web, and do emailing, so i am definitely online, but no apps, new or updating existing will get past the grey icon with Waiting underneath it. After 5/10 minutes of that, i get the message stating unable to connect to itunes, but itunes on my iPhone works fine, and the app store will load fine too.

I'm not interested in removing the grey icons, i want them to install, and i want to know why they're not installing. I know how to plug into iTunes on my Mac and do the updates/new installs, but that kinda defeats the object of having the iPhone with wifi.

Anyone have any idea what the cause could be, and how i can stop it from annoying me?

iPhone 4S, iOS 5.0.1

Posted on Dec 19, 2011 8:30 AM

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Answer 1

Dec 19, 2011 8:33 AM in response to badgerous_1979

Also, the apps will download over 3G, but obviously that will start costing, and it will only work for apps under a certain size. I have tried rebooting routers, but to no avail, and given that it works on iPad, it should (theoretically) work on iPhone as well.

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Answer 2

Dec 19, 2011 9:21 AM in response to badgerous_1979

Same problem , came here looking for answers

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Answer 3

Dec 19, 2011 9:29 AM in response to johnfromorillia

Turned phone completly off and restarted it , cleared the problem.

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Answer 4

Dec 19, 2011 9:33 AM in response to johnfromorillia

Believe me, tried and tried that. It gets rid of the grey icon but doesn't get rid of the problem!

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Answer 5

Dec 20, 2011 4:01 AM in response to badgerous_1979

same problem here...but only at home wi-fi....i tried the wi-fi in the store i buyed the phone and there it works fine....:9

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Answer 6

Dpwolf78

Level 1

0 points

Dec 21, 2011 4:13 AM in response to badgerous_1979

I'm having the exact problem as initially stated. My iPad will update apps fine but my iPhone icons sit on waiting. I have restarted, cheched apple account, synced and updated apps through ITunes. I've tried with wifi and just 3G. I'm also having issues downloading some podcasts.

It stared with this last iOS update.

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Answer 7

Dpwolf78

Level 1

0 points

Dec 21, 2011 4:24 AM in response to badgerous_1979

I just deleted all my podcasts in the download queue and after clearing them out apps started to update just fine

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Answer 8

Dec 21, 2011 4:25 AM in response to badgerous_1979

hold down the power and and home buttom until you see the apple logo and then try to download

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Answer 9

Jan 20, 2012 1:13 PM in response to Dpwolf78

I just wanted to thank DPwolf78, after I read his response, I cleared my podcast queue & the apps automagically started to update.

Worked great.

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Answer 10

Jan 20, 2012 4:17 PM in response to badgerous_1979

i am having the same issues with not being able to download anything from the market wether its on 3g or wifi? also doesnt matter if its free or a paid app just sticks at waiting and eventually will error saying "cannot connect to the itunes store". i dont have anything in my download queue and have also soft reset the phone multiple times any other suggestions?

Also forgot to mention i have tried downloading apps from itunes on my mac and receive the same "cant access the itunes store at this time pleae try again?" maybe itunes store is experiancing issues?

Message was edited by: cognitivel0gic

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Answer 11

Jan 20, 2012 4:26 PM in response to cognitivel0gic

I am having the EXACT same problem as cognitivel0gic. It literally just happened today I was able to download an App on my iPhonen 4s yesterday. I did update iTunes to 10.5.3 this morning that is the only thing I can think of that has changed. My iPhone syncs perfectly normal with iTunes.

iPhone will sit on waiting on a new app and then say cannot connect.

iTunes will say authorizing for like 5 minutes and then say 'We could not complete your iTunes store request. The network connection was lost'.

Doesn't matter if I am on 3G, wireless, or wired.

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Answer 12

Jan 21, 2012 1:36 AM in response to badgerous_1979

As painful as it was (briefly) the fix that i found was a restore. I tried soft resets, hard resets, changing network settings. Pretty much everything i could to avoid a restore. Eventually i gave in and did a restore, reinstalled 5.0.1 and everything was back to normal.

I know its not ideal, and can take some time, but if you are having this issue give a restore a try!

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Answer 13

Jan 21, 2012 1:58 AM in response to badgerous_1979

this was going to be my last resort however before igave in and restored i waited to see if maybe the issue was on apples server side. so after a couple hours i tried again and everything is working like normal again

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Answer 14

NoxonSky

Level 1

0 points

Feb 9, 2012 4:37 PM in response to badgerous_1979

I have the exact same problem for the past 2 hours, and now I figure out how to solve it.

Go to iTunes then go to downloads, you will see something is stucked there which is not downloading, delete it, you don't have to delete all of them, only the one is not downloading.

The problem of my iPhone 4S iOS 5.01 came from iTunes U, just right after I started downloading some video clips or podcasts from iTunes U. I could not find any video clips in there, after 2 hours, I found the problem, it was in iTunes, downloads is happening in iTunes, not in iTunes U.

You don't need to restore your iPhone any more.

:)

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Answer 15

jmz5

Level 1

0 points

Mar 14, 2012 6:06 PM in response to Dpwolf78

I have come here to thank Dpwolf78,Tremendus help, I had been dealing with this same issue since the latest iOS update. Thank you again sir!

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