How to set up department ID printing on Canon IR Advanced C2020

Question

How to set up department ID printing on Canon IR Advanced C2020

We have a few Mac users (ranging from Leopard to Lion) that need to be able to print to our network printers. When I set them up to print to the Toshiba network printers I get the option of "Print Mode" in the printer options and then I can add their department ID so they can print. However on our Canon printers (IR Advanced C2020) that option doesn't exist and I can't send any print jobs through. I've downloaded and installed the UFR II v2.30 drivers and added the copier successfully. Is this option not available with this style of printer? Am I spinning my tires trying to get this to work?

MacBook Pro

Posted on Dec 20, 2011 4:00 PM

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Answer 1

a brody

Level 10

82,841 points

Dec 23, 2011 11:42 AM in response to ericfromchubbuck

What does Canon tech support have to say about it?

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Answer 2

PAHU

Level 6

16,705 points

Dec 24, 2011 5:06 PM in response to ericfromchubbuck

The UFR2 driver does support Dept ID printing, providing you have the Mac's printing directly to the C2020. I have added some screen captures for the UFR2 driver to an iR C3380, the same applies to the new ADVANCE C2020.

If you have a document to print, let's say a PDF in Preview, and open the print dialog, you should have a Special Features menu as shown.

If you press the Printer Info button under the copiers picture, this will communicate with the copier and determine that Department ID Management is enabled, as shown. Note also the coins and calculater icon in the bottom left of the copier image.

OK this window which will return you to the Special Features above. But now you will have Job Accounting check box, which will be ticked.

If you press the Settings button, highlighted above with the red box, this will present a window where you can enter the department ID and password for this user, and also select whether you want the ID pop-up window when you print, so that you can change the ID/password if needed.

You are now ready to print to the C2020.

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Answer 3

BDAqua

Level 10

238,997 points

Dec 24, 2011 6:01 PM in response to PAHU

Most impressive PAHU! 🙂

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