3 Replies Latest reply: Dec 21, 2011 10:54 PM by b noir
jeanfrombirmingham Level 1 (0 points)

Apple Application Support not in my programs, cause one advice said uninstall everything associated with itunes, so i did and now the it does not get redownloaded. what can i do.


ITUNES, Windows XP
  • b noir Level 9 (72,060 points)

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

     

    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:

     

    http://www.apple.com/itunes/download/

     

    Download and install the free trial version of WinRAR:

     

    http://www.rarlab.com/

     

    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").

     

    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.

     

    Does it install properly for you? If so, does iTunes launch properly now?

     

    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • jeanfrombirmingham Level 1 (0 points)

    did not find a free trial version of rarlab.

  • b noir Level 9 (72,060 points)

    They give a link to the trial version of WinRAR at the end of the first bit of text on the page. Where it says

    "You can try WinRAR before buy, its trial version is available in downloads."