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How do I unlock my iTunes account?

Apple locked my iTunes account after I disputed unauthorized iTunes charges. I'm getting a new phone and need iTunes. I can't seem to unlock the account so I can't update apps, buy new apps, songs, etc.

Posted on Dec 21, 2011 8:01 PM

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3 replies

Aug 30, 2012 5:31 AM in response to katherinefrommilwaukee

I disputed an Apps charge on my Apple account. Apple locked my account. I emailed iTune support and they asked for the address on my Apple account and I sent it. Response was Apple was looking into the facts and I would receive an Email when it was unlocked. That was a week ago and when asked again. They are still looking into it.


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How do I unlock my iTunes account?

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