Loading ITunes problem
Hi,
I'm having problems uploading the Itunes store - any ideas why?.
I've tried removing Itunes and re-loading with no joy :-(
Windows XP
Hi,
I'm having problems uploading the Itunes store - any ideas why?.
I've tried removing Itunes and re-loading with no joy :-(
Windows XP
Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.
Still nothing :-(
Lets see whether this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
No :-(
If you are still having these type of problems after trying the winsock reset and are running any kind of net monitoring software like Bsecure, Net Nanny, AVG Family Safety, Safe Eyes, Covenant Eyes, Norton Online Security etc... I would suggest that you try uninstalling said software and reinstalling iTunes 10.5 to see if that corrects the issue.
The other option is to use Microsoft Fix it tool 50203.
http://support.microsoft.com/?kbid=811259
Or You may follow article TS4123 steps to identify which software in your system is the culprit and uninstall it. Good Luck!
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Last Modified: November 28, 2011
Article: TS4123
Symptoms
You may notice the following symptoms after installing iTunes 10.5 for Windows:
Products Affected
iTunes Store, iTunes 10 for Windows
Resolution
Look for modifications to Windows by:
However, if you find a value that is more like this, it indicates that there's an LSP (Layered Service Provider) monitoring your computer:
"<LSP Info>" is variable and may specifically mention a software suite, or appear to be a meaningless acronym
Product or Manufacturer | LSP Name |
Bigfoot Networks | BfLLR over [MSAFD Tcpip [TCP/IPv6]] |
ByteMobile, Inc. | BMI over [MSAFD Tcpip [TCP/IP]] |
Covenant Eyes | Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]] |
PC Tools / Spyware Doctor | PCTOOLS over [MSAFD Tcpip [TCP/IP]] |
SafeEyes | Internet Content Filter over [MSAFD Tcpip [TCP/IP]] |
SpeedBit Video Accelerator | SBLSP over [MSAFD Tcpip [TCP/IP]] |
VMWare | VMCI sockets DGRAM |
Once you've identified the third-party software that installed the LSP, you can remove that software. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Reset the WinSock key
If you are unable to identify the software that installed the LSP, you are unable to remove this software because it performs an important function for you, or you've removed this software and the issue persists, you may wish to reset the WinSock key.
Enter the following command:
netsh winsock reset
Restart the computer and test the issue.
Loading ITunes problem