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Conde naste subscriptions error during download

701 Views 4 Replies Latest reply: Feb 9, 2013 12:23 AM by BCI RSS
Gabriel Garay1 Level 1 Level 1 (5 points)
Currently Being Moderated
Dec 22, 2011 7:37 AM

Seems like whenever a new conde naste magazine appears on newstand, for several days I get an error during download message "Cannot start the download because the file is missing or invalid."  This continues for hours/days, until finally at some point the magazine downloads.  Only seems to happen with conde naste titles:  GQ, Allure, Vanity Fair.

 

My question:  anyone having this problem, know how to resolve.  And I have looked everywhere for subsription contacts for problems like this and I can't seem to find a resource to complain to.

 

thanks.

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