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Brand new ipad2 and during setup I cannot connect to wifi

Both myself and my dad got ipad2 for Christmas and his won't connect to wifi. I am attempting to setup the iPad and I can't get past the wifi step. It recognizes the network but won't connect. I reset the router and there is no difference. My iPad connects so it has to deal with his only. Any ideas on what to do or do we just need to take it back?

iPad 2

Posted on Dec 22, 2011 3:31 PM

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7 replies

Aug 9, 2012 6:05 AM in response to Kburckhart

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


Additional things to try.


Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


Another thing to try - Go into your router security settings and change from WEP to WPA with AES.


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


If none of the above suggestions work, look at this link.

iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issuehttps://discussions.apple.com/thread/2398063?start=60&tstart=0


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.


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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Sep 21, 2012 9:13 PM in response to Kburckhart

Ok so I have been battling with the same issue for a while now and have finally managed to crack it.


I have a Huawei 3G router that has been working for my PC;s and iPhone for a few years now. I then bought an iPad3 (3G and Wifi) and could just not connect it to the wifi network.


Fortunately I have a spare Linksys router (WRT320N) which has a setting to change the Wireless band from 2.4GHz to 5Ghz with 20/40MHz pipe. After changing this no problem iPad could connect.


So now I have 2 wireless networks running with internet connectivity only on the 3G so I plugged a lan cable from the 3G router into the internet port on the Linksys, set the Linksys up with a static internet connection and now I can access the internet via this method on the iPad.


Funny thing is, my iPhone cannot connect to the Linksys my laptop can however. Anyway so now I connect the iPad via the Linksys router and the iPhone via the 3G router.


I think Apple have pretty much messed up with the wireless bands on their products.......it would appear that they don't understand ? If they did they would make it pretty clear and from my efforts to try and sort this out i see there are many people out there, like me, who are laymen and there is no where that this is explained properly.


Most of the installed base of wireless routers I would think are on the 2.5GHz band, I say this beacause there are virtually NO wifi networks out there that I can connect to.


This is a huge frustration and a pretty poor reflection on Apple. So much for MOBILITY!!!!!

Brand new ipad2 and during setup I cannot connect to wifi

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