I've discovered through AppleCare UK that my phone is locked to a Korean carrier, namely Korean Telecom Freetel
Does anybody have any experience in contacting this carrier and getting their phone unlocked?
Does anybody know the telephone number?
Thanks
Anyone?
Anyone? At all?
According to this list: http://support.apple.com/kb/ht1937 which contains links to support web sites as well as other info...
There are 2 supported carriers in Korea. olleh sells locked phones and will not unlock them. SK Telecom sells unlocked iPhones.
What, specifically, is the problem you're having?
The iPhone I have us locked to Korean Telecom Freetel (I provided the serial number to AppleCare UK and they identified the carrier for me). Now I need to contact KTF to request that they unlock my iPhone for me so that I can use a UK sim in it
Therefore I am looking to obtain their contact details so that I can make the request
As we are all users like you ,you can probably find it as easily as we can
I would try Google or search the Apple support site
Korea Telecom Freetel is now part of SK Telecom. http://en.wikipedia.org/wiki/KTF
Use the support link provided for them on the page I linked to.
Thanks Tim - you are a better googler than I - I shall try SK
Korean Telecom Freetel hasn't existed as a separate entity since 2009, when they merged with KT. Olleh is KT's current corporate identity, so you might try contacting them and see if they can help you, though if it is locked to them, Apple's most recent information is that they do not provide unlocking services. I don't read Korean either, so you'll have to do a web search for a support phone number.
Even if they do, in most cases, though, a cell company will only unlock for the person with whom they had the contract, so if you purchased this iPhone used, as I'm guessing is the case or you'd know who it was locked to, you may not be able to get it unlocked.
Good luck.
Message was edited by: Dave Sawyer
okay tim, i've tried and failed again
i've followed the link to the SK website - but unsurprisingly its all in Korean
any ideas on what an appropriate email contact address maybe or a contact number for them?
me just humble dad wanting to get iphone unlocked to give as present to teenager for christmas
thanks in advance
Unless I've misread, Tim, Freetel is part of Korea Telecom, not SK Telecom.
KTF (Korea Telecom Freetel) was a South Korean telecommunications firm, now merged into Korea Telecom,
Did I miss something? Though SK Telecom was also a subsidiary of KT, though I'm not sure they still are.
thanks for the info Dave - i hope I can get somewhere with my efforts.
Without knowing how to get in touch with them though, i'm not going to be able to make any progress
See my updated post. You may be out of luck.
You seem to be correct. I didn't dig deep enough to ferret out that (critical) detail.
Sorry about that Matt. It seems you're stuck. May as well sell the phone for what you can get and purchase one you can use.
I think we have the same problem but in my case, I bought a used iPhone 4 in Korea. I didnt know that it is locked to KT because the seller told me that all iPhone 4 sold in Korea are Factory unlocked anyway, I think there is a way to unlock if you have a KT account.
Through this website, (http://my.olleh.com/mp/why_show2_09014.jsp) you can Key-in your IMEI to request for an unlock.
Since I dont have a KT account, I am requesting my friend to do it for me but unfortunately my IMEI isnt working on their website so he will call KT tom(Monday).
I also have an iphone 4 bought from korea i can't tell what carrier it is locked because when i use SK Telecom sim it is working same with Olleh sim but when i use any of my local carrier here in our country its not working.. all our telco here is supporting micro sim for iphones so i think the problem is my phone.. is it possible that my iphone is country locked?
Telephone number for Korea telecom freetel?
