2 Replies Latest reply: Sep 21, 2012 9:36 PM by averagejoe
markVNH Level 1 Level 1 (0 points)

Hi there,

 

I have been searching and searching for an answer to this but it seems that even Mr tinternet doesn't know!

 

I have been trying to get around to the solution for a while now as I thought "My 3GS is going to crash at some point and I will loose everything" and sure enough that day was yesterday.

 

When attempting to sync my 3GS, all purchases transfer over just fine so no real damage occurs but I receive the error "iTunes could not back up the iPhone Mark's iPhone because the back up could not be saved on this computer" along with a big scary red exclamation mark symbol.

 

I then found where the back up folder should be - User/Documents/Library/ApplicationSupport/MobileSync/Backup. The problem with mine is that the journey stops at ApplicationSupport - there is no MobileSync folder...

 

I believe this happened after upgrading my MacBook Pro to Lion. All software Mac & iPhone is up to date.

 

I've tried manually creating the folder just by chance iTunes finds the folder but I guess there is no direct link, so no luck there.

 

If anyone out there knows of how to get around this, answers will be much appreciated.

 

Thanks, Mark.


MacBook Pro, Mac OS X (10.6.6)