10 Replies Latest reply: Feb 23, 2015 2:29 PM by Philip Barone
Pennysidney Level 1 (0 points)

No matter what I'm doing while on my phone it will ask me for my Apple ID and password. I sometimes put it in but mostly just cancel.  I have synced it more then once but nothing seems to be helping.  Any suggestions?

iPhone 4
  • wjosten Level 10 (94,210 points)

    Settings>Store...sign in here.

  • oliv98 Level 1 (0 points)

    Hi, i'm signed in in Settings> Store, but it keeps asking for apple id very often

  • p Nicholas k Level 2 (205 points)

    I am having the same problem now.  The Apple ID Password window keeps popping up all the time.  I enter the password and it pops back up.  I also get the pop up for my Apple email that I share with my wife which I have set up just as an email. 

    This makes the phone useless.


    Also, the "Settings>Store... sign in here." is NOT the correct answer.  I have a feeling this is something wrong on the iCloud server end.

  • drbwilliams Level 1 (0 points)

    Had same problem, but solution described above worked when I signed out and back in. So while signed in I kept getting requests to enter my Apple ID, so I signed out of the Store settings then signed back in and now I'm not getting the popup anymore...tks

  • ma_mck Level 1 (0 points)

    Had the same problem, tried a few different things - here's what worked for me.

    • Settings
    • Store
    • Click on Apple Id
    • Click on Sign Out
    • Then sign in again ...


    Hope this helps 

  • RB in AZ Level 1 (0 points)

    What ma_mck suggested worked perfectly for me too!  Thanks!  It was getting annoying - I should have searched this sooner. 

  • AstroMacMan Level 2 (295 points)

    This did NOT work for me either!  (see earlier poster)

  • AstroMacMan Level 2 (295 points)

    Agreed.  I tried this several times and it doesn't work.


    I'm curious... if you go to Store, Sign In, and look under Manage Devices, does yours show up?  Mine doesn't, so I'm thinking that's part of the problem!

  • AstroMacMan Level 2 (295 points)

    I think I've discovered what was wrong in our case.  I launched iBooks and let it do its synching.  Once it had done so, it seems that everything was fine.


    It would be helpful if Apple would build in some info about the source of the message--a small piece of text ("this message comes from app X") or a button to tap on to get the details and offending app.


    Of course, these are the types of things that one thinks they've solved and a half hour later, the problem re-appears!

  • Philip Barone Level 1 (0 points)

    Actually, this is an issue with iCloud.  Go to Settings, iCloud then enter your icloud password. This should take care of it.