Q: My Airport Express ethernet port is not working
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Dec 23, 2011 1:53 PMby rosh400,When extending the network, my wireless clients get an ip. The Express is just acting as a pass through the router. The laptop I am typing this on is getting its signal from Express.
When I change the configuration to have the express function as a wireless bridge to my new AV receiver, nothing. No IP, no connectivity of any kind. I then tried in with this laptop (Win 7 HP) and my wife's MacBook Pro. No connection. It keeps trying, it goes through an identifying cycle but then says no cable connected. I have tried different cables and still nothing. Are there any other settings in the airport utility that I am supposed to change beside the wireless tab where I set it as join the network and allow ethernet clients. I retyped the WPA2 password just in case. I'm stumped and would appreciate any assistance.
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Dec 24, 2011 6:57 AMby Bob Timmons,When I change the configuration to have the express function as a wireless bridge to my new AV receiver, nothing.
If you have the AirPort Express set up to "Extend a wireless network", the Ethernet port is enabled.
As a test, temporarily connect a laptop to the Ethernet port of the Express. Turn off the wireless on the laptop and open your browser. Can you get an Internet connection?
If yes, you know the Express is configured correctly and may have a configuration issue with teh AV receiver.
If no, the Express is likely not extending the network and more troubleshooting will be needed. Post back in that case.
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Dec 24, 2011 10:10 AMby rosh400,Thanks for replying. Had tried that with both my Win 7 laptop and my wife's Macbook Pro. No go. Tried again with my laptop. Still no go. In the system tray, it tries to connect. It says " identifying, " stops trying and says not connected. This was true of both the Win 7 and Macbook. I think additional troubleshooting may be necessary. Thanks.
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Dec 24, 2011 10:50 AMby Bob Timmons,Well, let's start with your "main" wireless router to make sure that it is configured correctly to allow the Express to "extend" the network.
Open AirPort Utility - select your "main" Apple router - Click Manual Setup
Click the Wireless tab below the row of icons
Make sure that there is a check mark in the box next to "Allow this network to be extended"
Click Update to save any changes
Unplug the Express and then plug it back it and give it 40-45 seconds to restart. Then check things again and post on your results.
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Dec 24, 2011 11:35 AMby Bob Timmons,Check the configuration of the Express next using AirPort Utility - Manual Setup
Wireless Mode = Extend a wireless network
Wireless Network Name = Same as the AirPort Extreme
Check mark to "Allow Wireless Clients"
Wireless Security = Same as AirPort Extreme
Wireless Password = Same as AirPort Extreme
Confirm Password
Update
Test with another spare Ethernet cable
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Dec 24, 2011 2:02 PMby Bob Timmons,I really suspect I have a bum port on the the express.
It's possible.
You could try to temporarily configure the Express to "Create a wireless network". If you get an error message that "Ethernet is not connected", that would probably confirm that the port if bad, and the Express must be replaced.
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Dec 24, 2011 3:00 PMby rosh400,Ethernet port has got to be dead. When I tried to configure it to create a wireless network, it reported that there was no ethernet connection. I had it connected via a good cable to a good port on my router so that leaves the port on the express. I've already contacted amazon and they emailed me a return label. Hope I have better luck with the next one. Thanks for all your help in helping me troubleshoot this problem. Happy Holidays.
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Feb 27, 2012 10:58 AMby safromgranite bay,I have a network with one airport exreme and 4 airport expresses. None of the ethernet ports are working, so I'm sure I have a setup problem. Are the ethernet ports disabled if the wireless mode is to "join" a wireless network? My main is checked to be extended.
