Hi! I have a 8gb iPod touch 5.0.1 and my app store and my contacts calculator , mails are not on the home secreen and I go to restrictions and they said that that things are on .

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Level 1

0 points

Hi! I have a 8gb iPod touch 5.0.1 and my app store and my contacts calculator , mails are not on the home secreen and I go to restrictions and they said that that things are on .

Hi!

I have a iPod touch 8GB 5.0.1 and my contacs my app store Are not on the home screen and my contacs .

So I go to restrictions and they say that they are ON so I reboot my iPod and he still the same thing.

So I restore my iPod from iTunes and iTunes say that this iPod cannot be restore and I do that on a MacBook pro and I do the second time on windows computer.

So I need help , I don't know what to do .

Thank you .

iPod touch, iOS 5.0.1

Posted on Dec 23, 2011 11:56 AM

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Answer 1

lllaass

Level 10

210,513 points

Dec 23, 2011 11:59 AM in response to auria0892

I do not understan your question. Are yuo saying that after restoring you riPod to factory defaults/new iPod you can't find the Mail, Contacts, and Store apps? The Mail and Contacts can't be dlelee or hidden.

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Answer 2

seth42

Level 1

67 points

Dec 23, 2011 12:04 PM in response to auria0892

The app, if not restricted, may be hidden in your folders. If you go to settings, general, reset, reset home screen layout, you can rule that out.

Does your restore give you a specific error? If so, see http://support.apple.com/kb/TS3694 and http://support.apple.com/kb/TS1275

You can also restore from your iPod, by going to settings, general, reset, reset all content and settings, but make sure that you have created a backup beforehand.

About iTunes backups:

http://support.apple.com/kb/HT4946

About iCloud backups:

http://support.apple.com/kb/HT4859

If you are still having issues, you can always try to contact AppleCare

Seth

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