Slow, hot and lagging MBP 15 2011 (early)

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Slow, hot and lagging MBP 15 2011 (early)

Bought a ready made MBP 15 2011 (early) in begining of October. It often runs slow, lagging, slow respons from touch pad when using gestures, random slowness of start and shut down, problem with wifi, it runs also quite hot without spining up the fans and so on, generally unstable. My question is what I should do, because I need my computer in my studies and are not able to leave my computer away for more then 1 week at top. 😟 Have reinstalled the computer several times without it helping.

Specifications:

Processor 2 GHz Intel Core i7

Memory 4 GB 1333 MHz DDR3

Storage 500GB HDD

Graphics AMD Radeon HD 6490M 256 MB

Software Mac OS X Lion 10.7.2 (11C74)

MacBook Pro, Mac OS X (10.7.2)

Posted on Dec 23, 2011 3:24 PM

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Answer 1

Dec 23, 2011 6:19 PM in response to Destech

This could be anything. You'll need to give us more information. Crash logs. Activity monitor. That would be a start.

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Answer 2

Destech Author

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Dec 24, 2011 2:54 AM in response to OrangeMarlin

This is my first mac so but I think I found them in Library/logs/DiagnosticReports however what am I looking for, have alot of shutdownstall logs but nothing indicating crash? And in Activity Monitor i can not se anthing that would involve any logs.

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Answer 3

Destech Author

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Dec 24, 2011 3:04 AM in response to OrangeMarlin

From system.log (logs full of these kind og messages)

Dec 24 11:50:46 Zeus [0x0-0x69069].com.apple.Safari[1842]: CoreAnimation: rendering error 506

Dec 24 11:50:46 Zeus Safari[1842]: kCGErrorIllegalArgument: CGSGetSurfaceBounds

Dec 24 11:45:59 Zeus librariand[3702]: changing log level to 5

Dec 24 11:45:59 Zeus librariand[3702]: no ubiquity account configured, not creating collection

Dec 24 11:45:59 Zeus librariand[3702]: error in handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

Dec 24 11:45:59 Zeus librariand[3702]: no ubiquity account configured, not creating collection

Dec 24 11:45:59 Zeus librariand[3702]: error in handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

Dec 24 11:49:24 Zeus osascript[3718]: CFURLCreateWithBytes was passed these invalid URLBytes: '/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.

Dec 24 11:49:24 Zeus com.apple.mdworker.isolation.0[3720]: FlateDecode: decoding error.

Dec 24 11:44:39 Zeus osascript[3691]: CFURLCreateWithBytes was passed these invalid URLBytes: '/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.

Dec 24 11:30:02 Zeus mds[690]: ERROR: _MDSChannelInitForAFP: AFPSendSpotLightRPC failed -1

Dec 24 01:55:20 Zeus com.apple.mdworker.isolation.0[2497]: FlateDecode: decoding error.

Dec 24 01:55:53: --- last message repeated 115 times ---

Dec 24 01:55:53 Zeus com.apple.mdworker.isolation.0[2497]: FlateDecode: decoding error.

Dec 24 01:56:32: --- last message repeated 3 times ---

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Answer 4

Destech Author

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Dec 27, 2011 6:10 AM in response to Destech

Do someone know what to do?

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Answer 5

Dec 27, 2011 6:45 AM in response to Destech

The one thing I see in your log is "mds". This is part of the spotlight indexing stuff. Spotlight indexes your drive so when you press on the little magnifying glass int he upper right menu you can find stuff.

From what I see your spotlight indexing is failing for some reason and it is generating a lot of errors.

There is a way to disable spotlight indexing. There are other issues with leaving it disabled but just to see if this makes your computer faster do this:

Goto system perferences -> Spotlight, on the "Privacy" tab... Hit the + sign and add your HD to the list. You need to add your entire HD. So make sure you point to the device HD. Close preferences then I'd suggest a restart of your computer.

See if it is faster and doesn't lag with this set. If so then we've found the culprit. However leaving spotlight disabled on your whole drive has other issues, some of which relate to being unable to update apps from the app store etc. Also you won't be able to use spotlight to find anything.

But if it gets faster then you know the issue is with something that spotlight is trying to index. Now are you using external hard drives? You might want to add them to the privacy list too.

Now for the "final" solution I'm not sure what the best path is. If disabling spotlight seems to help and you don't mind not being able to update apps form the Mac app store or use spotlight to find things you can run this way. But eventually you may want to find the issue. Perhaps a fresh install?

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Answer 6

Destech Author

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Dec 27, 2011 8:52 AM in response to MarkRHolbrook

Will try and report back later.

Regarding lag when using touch gestures when hot or under stress. Might be related
http://www.hardmac.com/news/2011/03/22/is-the-2011-macbook-pro-overheating

My friend is running the High-End 15 inch late 2011 and it is running cool and we use the same software but he multitask a lot more then me, and get better battery life and overall performance. Which I feel strange, we both use http://codykrieger.com/gfxCardStatus to manually turn on the internal GPU for better battery life but my mac still run hoter the his and he get 1-2 hours longer operating time. 😟

Have already reinstalled the computer up to 5 times without any help...

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Answer 7

Destech Author

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Jan 19, 2012 1:19 AM in response to Destech

No different, still lagging when having alot of windows and couple of programs on.

Have now 8GB and an SSD, the lagg och slowness is still there.

The battery capacity is droping and the condition is 97% after 33 cycles

Plus this is the second time (during same conditions) when booting up with empty battery+external powersource with and without SSD:/ so 2 of 2 times this is what happends to the screen

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Answer 8

Destech Author

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Jan 20, 2012 2:48 AM in response to Destech

battery down to almost 95% capacity (6612mAh) at 100% charge :/

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Answer 9

Destech Author

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Feb 2, 2012 6:53 AM in response to Destech

Report after hibernation crash

Interval Since Last Panic Report: 110 sec

Panics Since Last Report: 1

Anonymous UUID: F6A56963-5980-46C3-B185-5FF8D7519E30

Thu Feb 2 15:47:19 2012

panic(cpu 0 caller 0xffffff8000612859): "Hibernate restore error e00002c3"@/SourceCache/xnu/xnu-1699.24.23/iokit/Kernel/IOHibernateIO.cpp:2782

Backtrace (CPU 0), Frame : Return Address

0xffffff807fa83bb0 : 0xffffff8000220702

0xffffff807fa83c30 : 0xffffff8000612859

0xffffff807fa83cf0 : 0xffffff80002ca4b4

0xffffff807fa83d50 : 0xffffff7f81fc84bf

0xffffff807fa83d80 : 0xffffff7f81fcb604

0xffffff807fa83da0 : 0xffffff800064bb80

0xffffff807fa83de0 : 0xffffff8000664b6b

0xffffff807fa83e20 : 0xffffff800062b9aa

0xffffff807fa83e70 : 0xffffff8000632d99

0xffffff807fa83eb0 : 0xffffff8000628aa4

0xffffff807fa83ef0 : 0xffffff8000628c4b

0xffffff807fa83f30 : 0xffffff80006386c0

0xffffff807fa83f70 : 0xffffff8000638564

0xffffff807fa83fb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(1.4)[069BEDC3-E9FD-3542-93DC-92EE569AC0A6]@0 xffffff7f81fbe000->0xffffff7f82015fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[8B3C2276-CD6A-355B-A5F7-A09E4499594B]@0xfffff f7f807cd000

dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80840000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

11D50

Kernel version:

Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 120595645565

last loaded kext at 5785652694: com.apple.driver.AppleHWSensor 1.9.4d0 (addr 0xffffff7f81d2b000, size 28672)

last unloaded kext at 94062352231: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80aaa000, size 65536)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.filesystems.autofs 3.0

com.apple.filesystems.ntfs 3.10

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleHDA 2.1.7f9

com.apple.driver.AppleMikeyDriver 2.1.7f9

com.apple.driver.AGPM 100.12.42

com.apple.kext.ATIFramebuffer 7.1.8

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.26

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.2

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4

com.apple.driver.AppleMuxControl 3.0.16

com.apple.driver.AppleLPC 1.5.3

com.apple.ATIRadeonX3000 7.1.8

com.apple.driver.AppleIntelHD3000Graphics 7.1.8

com.apple.driver.AppleUSBTCButtons 225.2

com.apple.driver.AppleUSBTCKeyboard 225.2

com.apple.driver.AppleIRController 312

com.apple.iokit.SCSITaskUserClient 3.0.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.IOAHCIBlockStorage 2.0.1

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AirPort.Brcm4331 513.20.19

com.apple.driver.AppleSDXC 1.1.4

com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2

com.apple.driver.AppleUSBHub 4.5.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleAHCIPort 2.2.0

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleUSBEHCI 4.5.8

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.1

com.apple.driver.AppleIntelCPUPowerManagement 167.3.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleAVBAudio 1.0.0d11

com.apple.driver.DspFuncLib 2.1.7f9

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOFireWireIP 2.2.4

com.apple.iokit.IOBluetoothSerialManager 4.0.3f12

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.iokit.IOAudioFamily 1.8.6fc6

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.1.7f9

com.apple.iokit.IOHDAFamily 2.1.7f9

com.apple.driver.ApplePolicyControl 3.0.16

com.apple.driver.AppleSMC 3.1.1d8

com.apple.driver.IOPlatformPluginFamily 4.7.5d4

com.apple.driver.AppleGraphicsControl 3.0.16

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.kext.ATI6000Controller 7.1.8

com.apple.kext.ATISupport 7.1.8

com.apple.iokit.IONDRVSupport 2.3.2

com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8

com.apple.iokit.IOGraphicsFamily 2.3.2

com.apple.driver.AppleThunderboltDPInAdapter 1.5.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12

com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12

com.apple.iokit.IOBluetoothFamily 4.0.3f12

com.apple.driver.AppleUSBMultitouch 227.1

com.apple.iokit.IOUSBHIDDriver 4.4.5

com.apple.driver.AppleUSBMergeNub 4.5.3

com.apple.driver.AppleUSBComposite 4.5.8

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.iokit.IOAHCISerialATAPI 2.0.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3

com.apple.driver.AppleThunderboltNHI 1.3.2

com.apple.iokit.IOThunderboltFamily 1.7.4

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IO80211Family 412.2

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOUSBUserClient 4.5.8

com.apple.iokit.IOAHCIFamily 2.0.7

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOUSBFamily 4.5.8

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.8

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro8,2, BootROM MBP81.0047.B24, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3

Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)

Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Corsair CSSD-F160GBP2, 180.05 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

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Answer 10

Feb 2, 2012 8:25 AM in response to Destech

From the photo you have posted it looks like you have a 3rd party case or skin on your MacBook that covers the whole upper surface except the keyboard. What I would do first and foremost is take that case off my MacBook. Run it 'naked' to see if it still overheats. If the case is of dubious qaulity it may have terrible thermal transfer properties and might be insulating your MacBook effectively baking it from the inside out. My guess is if the fans have been running high most of the time trying to fight a losing battle against the heat they may have burned out.

As for the battery - one of the overcharge protection features of any recharging system is a thermal sensor. Batteries heat up as they accept charge.If the battery is running hot the sensor will read that as overcharge reaching a dangerous level and stop delivering charge to the battery to stop it exploding.

Try running your MacBook on a hard level hard surface without any 3rd party case/skin. Boot it from cold and monitor the temerature of the case over time. If the underside towards the screen and the top surface between the keyboard and screen get hotter thaan a cup of coffee without the fans kicking in - don't run it until it gets too hot to touch. And certainly don't run it for any length of time if it's getting that hot. Shut it down take it to a Service Center ASAP. If you keep running it as hot as it seems to be for prolonged periods of time IT WILL FAIL. In fact you will end up with a spectacularly large repair bill that might acctually amount to considerably more than the retail cost of a new replacement MacBook Pro.

If you simply have to run it, prop it up so there is at least an inch of clear space below the MacBook, get yourself a desk fan and point it towards the surface of the MacBook to try to get some cool air flowing accross it. If it starts to get way too hot shut it down for a while until it cools off. It might just stop it melting completely while you slowly warm up some common sense!

I'm guessing you're not a physics or engineering student ;-)

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Answer 11

Destech Author

Level 1

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Feb 2, 2012 9:36 AM in response to Otis P Driftwood

No I am not a physics or engineering student but a Medical student with intress in physics. 🙂

The case in use are the Incipio feather and the skin is of vinyl.

http://www.myincipio.com/MacBook-Pro-15in-Cases-Accessories/Incipio-MacBook-Pro- 15in-feather-Ultralight-Hard-Shell-Case.asp

No air wents are blocked and the temperature are in normal range 🙂
With/without the case AND cover didnt change the temperature before and after so it is no problem with the 3rd party stuff. I tested before I applied the stuff because I wanted to know if the temps where affected. When I saw it was no problems so i keeped the them. 🙂 The temps go up when I have alot of desktops and programs running during my studies, but it should be able to maintain a good working temp.

The fans is running slow, around 2000 rpm and spinn beyond 3000rpm when hitting 70C. Right now when writing this post the temp is around 43C. However the high temps around 60-70C is when the discrete GPU is active and I now is uses more power but then idling it should not affect the temps that much and lagg. The Intel HD 3000 is able to pull of much more work without lagg. 😟

The battery is getting worse, 39 cycles, 95% capacity left, 6528 mAh. 😟 And the temps is never high around the battery, aprox 30-40C so it should not stop charging when the computer is running OR is OFF. 😕

The error after hibernation causes what you see in the first picture, and I have been able to replicate the issue couple of times. And the crash acure when the discrete GPU is active, when the Integrated is activated the screen is stuck on the same spot (around 60-80%), however no artefacts are shown like with the discrete GPU. 🙂 I would guess a hardware issue.

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