Requested on 12th Nov
Box received on 18th Nov
iPod returned on 18th Nov...
- November 22, 2011: Product received
- November 22, 2011: Issue identified
- November 22, 2011: Product replacement pending
So, if we're supposed to count towards the 6 week estimate from the date they receive it, it was 5 weeks for me on Tuesday.
I keep telling myself it's good that it's taking so long because it might end up arriving at my front door on the morning of my 21st birthday, a little present from Apple...but I won't hold my breath on that one 😝
Also, for what it's worth (probably not much!), I went into my local iStore yesterday to get a new screen protector for my iPhone, and while I was in there I asked the girl behind the counter what she knew about the replacement program.
Thinking that I'd only just sent it off to Apple, she was very quick to tell me about the 6 week estimate, and said that, while Apple obviously knew how many iPods were affected, they underestimated how many of them were still in use (or at least still somewhere their owner could find them) and how many they'd get back.
When I asked her what I'd be getting back, she said, and I quote, "I have to tell you that you'll be getting the same thing back that you sent in." I told her that I'd been reading some of these discussions and seen that people have been getting 6th Gens back, and she said, "yes, we've had one person come in with a 6th Gen...I'm afraid you'll just have to wait and see what arrives."
So...while I can totally understand, and to a certain extent agree with, those that are angry about not getting a 1st Gen back, personally I'm quietly hopeful that we'll be getting 6th Gens 🙂