2 Replies Latest reply: Oct 21, 2013 11:10 AM by Mrstenter
Tamoy Tucker1 Level 1 (5 points)

I uninstalled all HP software and keep getting this popup. Can anyone help?


Power Pc G4, Mac OS X (10.3.9)
  • Uttara Praana Level 1 (0 points)

    Did you figure it out?  I'm having the same problem.  It's so annoying and I cannot get anything to print.

  • Mrstenter Level 1 (5 points)

    Hey,

     

    I understand you are having and issue with the printer software on the Mac 10.3.9. Could I ask how you uninstalled the software? 

    Mac has a special built in code to remove all the software for any devices.

    Click the Apple menu icon  and then click System Preferences on the drop-down menu.

    5. Click Print & Fax to open the Printers list. Push and hold Apple key option key(ALT) and Command and click on the Printer.

    It should prompt you to uninstall all HP software.

     

    I hope this helps.

     

    I work on behalf of HP.