1 Reply Latest reply: Dec 23, 2011 7:51 PM by William Boyd, Jr.
Jamie Wellemeyer Level 1 (0 points)

I lost my internet connection today.  I still have wireless connection but no internet connection.  I can connect to the internet by being directly hard wired to the DSL modem but not via my airport extreme.  Any suggestions how I can get my internet connection back via airport extreme?

MacBook Pro, Mac OS X (10.6.8)
  • William Boyd, Jr. Level 6 (10,515 points)

    It's possible that your AirPort Extreme is broken.  What model is it?  If it is a model with several Ethernet ports, did you try them all?  Could you see a tiny green next to the Ethernet socket when a cable connected at the other end was plugged into it?


    You might try resetting it as described in this document.  You'll then have to reconfigure it.