1 Reply Latest reply: Dec 24, 2011 10:07 AM by seth42
emilyfrombridgewater Level 1 Level 1 (0 points)

Even when i have the vibrate setting turned on, my phone won't vibrate. I have tried reseting my phone and shaking it (because I have read that the motor sometimes gets stuck) but still no vibrate. Is there any other solution I can try or should I take it to the store? Also, if I do take it to the store, do you think they would give me a new phone since I haven't even had this phone for a year yet. Thanks so much!!


iPhone 4, iOS 5.0.1
  • seth42 Level 1 Level 1 (60 points)

    The next step would be to try a restore as new.

     

    iOS: How to back up your data and set up as a new device

    http://support.apple.com/kb/HT4137

     

    If that does not work, set up a genius bar appointment.  If they have phones in stock, they will likely swap the phone out right at the store for you.

     

    Also consider setting up AppleCare for your phone, which would extend your hardware coverage out to 2 years.

     

    Seth