And have you contacted the application author?
And have you contacted the application author?
That's Adobe. I will try them, (hoping for a reply)
Have you tried going to , system preferences, energy saver, and untick the Automatic graphic switching box.
and then retry.
Only a thought as unticking that box, enabled me to install Adobe air, and get BBC iPlayer working with
Safari and Google Chrome
Ah! The mention of reduced battery life probably means that the switch is on laptops only.
Yes must be so
It fixed my Macbook Pro
Thanks for this - it worked for me too!
Should I leave the box unchecked or is it OK to turn it back to how it was - I'm not sure what it does so don't know which option is best!
Cheers
I got some help from the BBC help site but it didn't work. I solved the problem by restarting the iMac from my SnowLeopard external drive and installing iPlayer. Everything went smoothly. Another example of Lion not working.
After using BBC iPlayer I usually go back and tick the box, as it is meant to assist in reduce battery consumption
Thanks for both bits of info.
However after my initial delight at getting the iPlayer to download it's playing up again and I'm beginning to think it'll never work. That said I will probably go to the nearest Apple Store and get them to do it.
Similarly having a problem getting iplayer desktop to run, or to download programmes. it worked when I first downloaded it in Setember with OSX Lion, but something changed, and it has not worked since October.
I have tried you trick with the graphics switching, but it hasn't helped.
If I try to open the desktop application the icon sits in the bar on the botto of the screen, but nothing more happens. If I try to download a programme from the iplayer website then the icon opens, but again, othing more.
Did woofsquared get any joy from the Apple shop? If so i might try my nearest one.
Yes woofsquared did! It took some time because the first person didn't know how to do it and when I got to see someone who did know they couldn't resolve it because a new problem had arisen! However I got yet another appointment with the Genius Bar and both problems were resolved in minutes.
The issue "appeared" to be with the combination of having the right Flash program and not having duplicate files for the app. Although I had uninstalled the app there were some rogue files lurking (they were in the trash and then refused to be removed which is why I had to go to see a true techie) so it was good that I got help cos I reckon that if I had tried to sort it out myself I would have got into more of a state.
Hope that helps?
Firstly congratultions on getting the problem resolved, and secondly thanks for replying. I will take my pro to the shop, and get someone to do it for me.
Have you tried what the BBC iPlayer site states on complete unistall
How do I uninstall BBC iPlayer Desktop on a Mac?
To remove the application
- Go to Applications
- CTRL-Click BBC iPlayer Desktop
- Select Move to trash
To remove any settings
1. Delete the folder /Users/[your user name]/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 /
2.Delete the folder /Users/[your user name]/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9 D.1/
***Please note. If using Lion, the Library directory is hidden from the user. One way is, from the finder, hold down option/alt and the library will appear in the drop down list.***
To remove any downloaded programmes
Delete the folder folder /Users/[your user name]/Movies/BBC iPlayer
http://iplayerhelp.external.bbc.co.uk/help/downloading/desktop_mac
BBC iPlayerDesktop fails to install