I can't connect my Ipod Touch to Wifi! Please Help!

Question

Level 1

5 points

I can't connect my Ipod Touch to Wifi! Please Help!

I have the 5th generation ipod touch. The problem I am having is when I chose my Wi-Fi network and put in my password it just keeps loading (the loading circle) It never actually connects. Yet in the left hand corner I get the signal strength as if it is connected! It Just constantly tries to join the network but never actually does until I get so bored of waiting that I give up (like hours later). I've tried resetting me ipod, resetting the network settings, turning my router off and on (I have a netgear router). I have also tried to access my netgear router to add my ipod to the access list and then tried to access the internet on my ipod but that didn't work either! My security is WEP but whenever I try to put this in it just dismisses it so instead I put the password in for our wireless and it seems to like that but then just stays on the loading circle.

I don't understand why though because my dad has a 3g Ipod touch and the recent Iphone and they all connect fine, just not mine 😟 Please help!

iPod touch, iOS 5.0.1

Posted on Dec 26, 2011 6:58 AM

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Answer 1

lllaass

Level 10

210,411 points

Dec 26, 2011 7:07 AM in response to lauren1317

For testing, try changing the security/encryption on the router. WEP is not preferred. Try o encryption.

BTW, yu have a 4G iPod. There is no 5G iPod

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Answer 2

lauren1317 Author

Level 1

5 points

Dec 26, 2011 7:11 AM in response to lllaass

Yeah I realised after I put it haha 😉 Must have hit the wrong key! I will try that, thanks!

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Answer 3

iPod189

Level 1

0 points

Dec 26, 2011 7:14 AM in response to lllaass

FYI, There IS a 5th generation! The only difference is that the iPod is white. Check the iPod section. You'll find it.

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Answer 4

Dec 26, 2011 7:16 AM in response to lauren1317

When I finally got my son's Ipod to connect I went ahead and changed my security setting from wep to wpa/wpa2 and it seems to work fine.So you may want to try that.

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Answer 5

lauren1317 Author

Level 1

5 points

Dec 26, 2011 7:29 AM in response to jdmgreeneville

I'm just wondering If I change my settings from wep to wpa/wpa2 etc will that have any effect on the connection of laptops etc. I just don't want to cause the whole family to have to reconnect to the internet etc ?

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Answer 6

bobjbkln

Level 6

9,925 points

Dec 26, 2011 9:11 AM in response to lauren1317

You will have to change the settings on all the other machines as well, BUT YOU SHOULD DO THIS ANYWAY. WEP has been broken for several years now. You can get simple tools on the internet that can hack into your system in less than 5 seconds. Bite the bullet and make the changes to use WPA or WPA2. If for some reason you can't, you will have to enter the WEP passkey itself on the iPod. The passkey is the 10 or 26 hexadecimal character key NOT the passphrase that the key is derived from.

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Answer 7

Dec 26, 2011 9:26 AM in response to bobjbkln

Some routers support pushbutton connection establishment, not sure if yours does? You just push a button on the router then connect with your device, no need to enter passphrases/keys. I don't have a touch but it may have that facility, if your router does too.

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Answer 8

lauren1317 Author

Level 1

5 points

Dec 30, 2011 5:08 AM in response to lauren1317

It worked a treat 🙂 Thanks everyone!!

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Answer 9

Apr 19, 2012 4:41 PM in response to lauren1317

I am having the same problem with my Ipod touch 4 gen. and also it wont sync any its keeps saying that the sync failed to start and now that I restored it nothing wont sync and still saying that the wi-fi is loading and I dont know what to do.

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