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User profile for user: raffael-h
raffael-h Author
User level: Level 1
15 points

Hibernate restore error e00002bf

Since a couple of days nearly everytime I wake up my iMac (27" mid2011 3,1Ghz/12GB/1TB/HD6970M-2GB, Mac OS 10.7.2) I get a kernel panic.

Here is the corresponding error message:


Interval Since Last Panic Report: 549994 sec

Panics Since Last Report: 3

Anonymous UUID: 3FD274BF-44B0-4DE1-ABE6-5CEDAE5E26C8



Tue Dec 27 18:58:26 2011

panic(cpu 0 caller 0xffffff8000612879): "Hibernate restore error e00002bf"@/SourceCache/xnu/xnu-1699.24.8/iokit/Kernel/IOHibernateIO.cpp:2782

Backtrace (CPU 0), Frame : Return Address

0xffffff8162e5bbb0 : 0xffffff8000220702

0xffffff8162e5bc30 : 0xffffff8000612879

0xffffff8162e5bcf0 : 0xffffff80002ca4b4

0xffffff8162e5bd50 : 0xffffff7f81f4c4bf

0xffffff8162e5bd80 : 0xffffff7f81f4f604

0xffffff8162e5bda0 : 0xffffff800064bba0

0xffffff8162e5bde0 : 0xffffff8000664b8b

0xffffff8162e5be20 : 0xffffff800062b9ca

0xffffff8162e5be70 : 0xffffff8000632db9

0xffffff8162e5beb0 : 0xffffff8000628ac4

0xffffff8162e5bef0 : 0xffffff8000628c6b

0xffffff8162e5bf30 : 0xffffff80006386e0

0xffffff8162e5bf70 : 0xffffff8000638584

0xffffff8162e5bfb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(1.4)[1DA2C084-3877-3947-8C3F-AEF7265C4901]@0 xffffff7f81f42000->0xffffff7f81f99fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[4A5A4624-7A52-3EA0-BB8D-5B265B086727]@0xfffff f7f80cad000

dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8089b000



BSD process name corresponding to current thread: kernel_task


....



Any ideas?

iMac, Mac OS X (10.7.2), 27" (2011) 3,1GHz/12GBRam/6970M-2GB

Posted on Dec 27, 2011 11:15 AM

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9 replies
User profile for user: raffael-h
raffael-h Author
User level: Level 1
15 points

Dec 27, 2011 11:35 AM in response to rkaufmann87

Here is the complete report. I haven't installed any new software (at least I don't remember doing so) or hardware.


Thanks for the link, will look into it.

Interval Since Last Panic Report: 549994 sec

Panics Since Last Report: 3

Anonymous UUID: 3FD274BF-44B0-4DE1-ABE6-5CEDAE5E26C8



Tue Dec 27 18:58:26 2011

panic(cpu 0 caller 0xffffff8000612879): "Hibernate restore error e00002bf"@/SourceCache/xnu/xnu-1699.24.8/iokit/Kernel/IOHibernateIO.cpp:2782

Backtrace (CPU 0), Frame : Return Address

0xffffff8162e5bbb0 : 0xffffff8000220702

0xffffff8162e5bc30 : 0xffffff8000612879

0xffffff8162e5bcf0 : 0xffffff80002ca4b4

0xffffff8162e5bd50 : 0xffffff7f81f4c4bf

0xffffff8162e5bd80 : 0xffffff7f81f4f604

0xffffff8162e5bda0 : 0xffffff800064bba0

0xffffff8162e5bde0 : 0xffffff8000664b8b

0xffffff8162e5be20 : 0xffffff800062b9ca

0xffffff8162e5be70 : 0xffffff8000632db9

0xffffff8162e5beb0 : 0xffffff8000628ac4

0xffffff8162e5bef0 : 0xffffff8000628c6b

0xffffff8162e5bf30 : 0xffffff80006386e0

0xffffff8162e5bf70 : 0xffffff8000638584

0xffffff8162e5bfb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(1.4)[1DA2C084-3877-3947-8C3F-AEF7265C4901]@0 xffffff7f81f42000->0xffffff7f81f99fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[4A5A4624-7A52-3EA0-BB8D-5B265B086727]@0xfffff f7f80cad000

dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8089b000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

11C74



Kernel version:

Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64

Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432

System model name: iMac12,2 (Mac-942B59F58194171B)



System uptime in nanoseconds: 30767446324511

last loaded kext at 7745624053322: com.microsoft.driver.MicrosoftMouseBluetooth 8.1.5 (addr 0xffffff7f807c6000, size 12288)

last unloaded kext at 7886578645593: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f807ca000, size 12288)

loaded kexts:

org.virtualbox.kext.VBoxNetAdp 4.0.12

org.virtualbox.kext.VBoxNetFlt 4.0.12

org.virtualbox.kext.VBoxUSB 4.0.12

org.virtualbox.kext.VBoxDrv 4.0.12

com.paragon-software.filesystems.ntfs 82

com.parallels.kext.prl_hid_hook 6.0 12106.692267

com.parallels.kext.prl_hypervisor 6.0 12106.692267

com.parallels.kext.prl_usb_connect 6.0 12106.692267

com.Cycling74.driver.Soundflower 1.5.2

com.parallels.kext.prl_vnic 6.0 12106.692267

com.parallels.kext.prl_netbridge 6.0 12106.692267

com.apple.filesystems.smbfs 1.7.0

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.driver.AppleBluetoothMultitouch 66.3

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.1.3f7

com.apple.driver.AppleMikeyDriver 2.1.3f7

com.apple.driver.AGPM 100.12.42

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.26

com.apple.kext.ATIFramebuffer 7.1.4

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.1

com.apple.driver.AirPort.Atheros40 501.58.1

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4

com.apple.driver.AppleLPC 1.5.3

com.apple.driver.AppleBacklight 170.1.9

com.apple.ATIRadeonX3000 7.1.4

com.apple.driver.AppleIntelHD3000Graphics 7.1.4

com.apple.driver.AppleIRController 312

com.apple.iokit.SCSITaskUserClient 3.0.1

com.apple.driver.AppleUSBCardReader 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.IOAHCIBlockStorage 2.0.1

com.apple.driver.AppleUSBHub 4.5.0

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleAHCIPort 2.2.0

com.apple.driver.AppleUSBEHCI 4.5.5

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 167.1.0

com.apple.driver.AppleBluetoothHIDKeyboard 152.3

com.apple.driver.AppleHIDKeyboard 152.3

com.apple.driver.AppleMultitouchDriver 220.62.1

com.apple.driver.IOBluetoothHIDDriver 4.0.1f4

com.apple.kext.triggers 1.0

com.apple.driver.AppleAVBAudio 1.0.0d11

com.apple.driver.DspFuncLib 2.1.3f7

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOFireWireIP 2.2.4

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 4.0.1f4

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.driver.AppleHDAController 2.1.3f7

com.apple.iokit.IOHDAFamily 2.1.3f7

com.apple.driver.ApplePolicyControl 3.0.16

com.apple.iokit.IO80211Family 411.1

com.apple.driver.IOPlatformPluginFamily 4.7.5d4

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.0.16

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.driver.AppleThunderboltEDMSink 1.1.3

com.apple.driver.AppleThunderboltEDMSource 1.1.3

com.apple.driver.AppleUSBAudio 2.8.2f5

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.kext.ATI6000Controller 7.1.4

com.apple.kext.ATISupport 7.1.4

com.apple.iokit.IONDRVSupport 2.3.2

com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4

com.apple.iokit.IOGraphicsFamily 2.3.2

com.apple.driver.AppleSMC 3.1.1d8

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4

com.apple.iokit.IOBluetoothFamily 4.0.1f4

com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8

com.apple.driver.AppleThunderboltDPInAdapter 1.5.8

com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.iokit.IOUSBHIDDriver 4.4.5

com.apple.iokit.IOAHCISerialATAPI 2.0.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1

com.apple.iokit.IOUSBMassStorageClass 3.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1

com.apple.driver.AppleUSBMergeNub 4.5.3

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.driver.XsanFilter 403

com.apple.driver.AppleThunderboltNHI 1.3.2

com.apple.iokit.IOThunderboltFamily 1.7.4

com.apple.iokit.IOUSBUserClient 4.5.3

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOAHCIFamily 2.0.7

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOUSBFamily 4.5.5

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.7

com.apple.iokit.IOACPIFamily 1.4


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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
140,532 points

Dec 27, 2011 11:44 AM in response to raffael-h

Just a guess but I think you have a problem with the com.microsoft.driver.MicrosoftMouseBluetooth. You did not answer my question about any recently added hardware or software prior to the KP's.


BTW what version of Parallel's is running on your computer? If it's not Version 7 then that may be your issue, earlier versions had a problem with Lion.

Reply
User profile for user: raffael-h
raffael-h Author
User level: Level 1
15 points

Dec 27, 2011 11:54 AM in response to rkaufmann87

As mentioned above: "I haven't installed any new software (at least I don't remember doing so) or hardware."


I guess this com.microsoft.driver.MicrosoftMouseBluetooth is something left over from a Microsoft Intellipoint software package since I tried a MS mouse a few months ago.


Just installed the Intellipoint software. Let's see if the error happens again.

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
140,532 points

Dec 27, 2011 12:09 PM in response to raffael-h

raffael-h wrote:


As mentioned above: "I haven't installed any new software (at least I don't remember doing so) or hardware."


I guess this com.microsoft.driver.MicrosoftMouseBluetooth is something left over from a Microsoft Intellipoint software package since I tried a MS mouse a few months ago.


Just installed the Intellipoint software. Let's see if the error happens again.

Sorry missed that you hadn't installed any new software. Lets see what happens by adding the Intellipoint software.


What version of Parallels is your system running?

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User profile for user: raffael-h
raffael-h Author
User level: Level 1
15 points

Dec 28, 2011 1:30 PM in response to rkaufmann87

So, removing the Intellipoint software didn't help. However I noticed that there where some kexts from an old Virtualbox installation still on my system. I downloaded the Virtualbox installation image and executed the uninstall script.


After restarting the machine I tried to put it to sleep and woke it six times in a row without a kernel panic. I guess my problem is fixed.


Thanks for your help.

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Hibernate restore error e00002bf

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