I have a problem with my BRAND NEW iPod Touch 4th Gen. It just won't sit in any dock I have - I even tested it in a shop that sold Apple hardware (not an Apple Store) and it wouldn't fit in an official iPod Dock! It appears I have the same issue as many hundreds of thousands of iPod Touch owners in that there is something in the actual iPod connector that is preventing the iPod from seating in any dock.
I am not prepared to take a knife to my iPod to try and fix the problem considering I have just paid £299 for a 64GB iPod Touch, when Apple are blatantly aware of the problem due to the countless threads on this forum. I am taking my iPod back to the Apple Store (at great inconvenience to myself seeing as there is not one nearby) to show them and hopefully get a swap for one that works.
I would like to comment on the suggested fixes on here:
1) I need to buy an iPod Touch 4th Gen Official iPod Dock from Apple - NO WAY. This has nothing to do with the actual 30 pin connector in the iPod itself. Buying one of these will NOT solve the problem at all.
2) You need to update to the latest firmware on your iPod / Docking Station - NO WAY. If I update my firmware, will it magically change the hardware on the iPod to make it fit? I don't think so.
3) Taking a small knife / pair of tweezers and try and push back the small plastic part preventing the dock - NO WAY. If I pay £299 for an iPod, I expect it to work from the off. I should not have to perform some home surgery on an expensive item like this in order to make it work as expected.
Apple - Shame on you. Selling products that don't actually work as designed and then remaining in the shadows when there are countless complaints on these forums is disgraceful. How about you come out from hiding and issue an official response to these obvious design flaws?