What is error code 1004

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Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

1. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
2. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
3. Try to restore from another known-good computer and network.
4. If the errors persist on another computer, the device may need service."

From this: http://support.apple.com/kb/TS3694#error1004

Many times this works. See if this helps.

Go to Settings>Safari>Clear History, Cookies and Data or Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

If that didn't help - look here

http://support.apple.com/kb/TS3694#error1004

Some more things to try. http://answers.yahoo.com/question/index?qid=20110924181822AAYu35X

On the time/time zone setting. Even if correct, change the time zone & then change it back to where you are.

 Cheers, Tom 😉