After being a Quicken user for 18 years, but also a big Mac user, we switched to iBank due to Lion. The email & web support is incredible. Yes, there are issues, but there were with Quicken. Everything has a learning curve and mine was about 2 weeks. The challenge for me was working in 2 currencies which Quicken never supported so a plus for me even though there are some issues with iBank.
Investments were my biggest challenge but it works better then Quicken now that we are set up.
Reports are so different to Quicken...but again..theya re powerful IF, you learn how to use them.
You need to put time into a new program...if not, you will never be happy in what ever you choose and it is your money so no one will know what you need unless you set up and bond with a program.
I love iBank and find it better then Quicken all around but I spent time to Learn the program.