HP Photosmart C5500 Bluetooth/Network Connection With Mac OS X 10.7

I am need of DESPERATE help. I've searched all over the internet for answer to this problem I'm having with my HP Photosmart C5500 Printer, I am trying to either connect it via Bluetooth or Network Connection (If this printer is even capable of that?), it will not pair with the bluetooth on my Mac Lion 10.7 for some reason, when I try to link the two devices I get an error message saying "the device does not have the necessary services". If anyone has a solution PLEASE HELP.

MacBook Pro, Mac OS X (10.7.2)

Posted on Dec 28, 2011 10:33 PM

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1 reply

Dec 28, 2011 11:42 PM in response to dzet13

Many printers cannot be configured for normal printing via Bluetooth. While there are printers that support Bluetooth connections, these are often for simply transferring image data from a mobile device, such as smartphone. Based on the message you are getting it does sound like Bluetooth printing is not supported for this model. And checking the HP web site, there was no mention of connections via Bluetooth.


But there was information about connecting the printer via wireless or wired. Have a look at this HP support document. While the error message is not relevant (at least you did not mention this error message), the steps to add the printer to OS X 10.7 do apply.

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HP Photosmart C5500 Bluetooth/Network Connection With Mac OS X 10.7

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