So this problem has become progressively worse to the point where my iPhone is not working in its main purpose: AS A PHONE
I had a problem a month back where my phone which was working fine 10minutes beforehand stated that the sim failed. After a restart, sim fail again, same after a reset. I took this to the provider that sold me my sim and to my surprise they removed the sim rubbed it with an eraser and then it worked again???
I dont know if this is related to the current problem. The main issue is that I cannot make or receive calls. Hitting dial works but then there is no sound, the people i call dont receive anything other than a missed call and when i try to hang up, the end screen hangs after the red button goes grey. If you hit the home button or the power button to lock at this point you can get back to the home screen no problem. Hitting the phone again brings up the same call with the end button now back to red. Hitting again causes this to hang again. The only way avoid this is to hit home, then double tap home and kill the phone app.
I am in an area where reception is a little sketchy. Prior to this issue occuring, there would be 2/3 bars of reception and when signal dropped out hitting airplane mode on and off lead to the phone searching again for the signal, this took time but it would come back up at one or two. Currently, the phone will show reception of 2/3 bars constantly. This is unusual, as there was always times when the signal dropped out. When hitting airplane mode on and off to check this the signal immediately comes back to 2/3 bars and does not search at all. I believe the carrier signal indicator is hanging and this may be related.
Another issue i have noted is when starting to make the call, i put the phone to my ear to see if its ringing and siri pops up? Siri should most definitely come up at this point as it is not set to voice commands (and i havent spoken anyway) and i do not touch the home button. Siri only comes on when the phone touches my ear.
So far i have tried:
- 5.01 update - same issues
- Toggling airplane mode on and off to get it to search for the carrier again - this occasionally worked until 2 days ago
- Turning the phone off and on - this occasionally worked until yesterday
- Resetting the phone (home and off button) - this occasionally worked until 1hr ago
- Deleting all apps - this did nothing
- Turning off wifi - also nothing
- Turning of location services - nothing
- Turning off siri- nothing (although it stops popping up when touching to ear)
- Removing the sim - this worked last week, today no luck (i even tried the eraser trick)
- Turning off siri
I have read a much as I can on this issue (and it seems to be everywhere) and havent seen a peep from Apple regarding a fix (yes, i will restore tonight to confirm but nobody said this worked either). If this is such a widespread issue why doesnt Apple have a better troubleshoot than what i did above (yes, i know i need to try the restore, but again every question i read said this didnt work).
My problem compounds, I am working in Singapore and my phone was purchased in Australia (unlocked from Apple). Getting to an Aussie retailer is not as easy as going down to the shops for me. My question is this, is this a hardware issue? I need a phone for work and decided to upgrade from my 3G (yes dinosaur) as soon as the 4S came out. I must have this sorted by tonight and am very worried that my expensive new phone is junked (ok yes my sudoku app would still work if i didnt delete it)
I tried to do this through the express lane but the only options are via a phone call. I cannot receive calls, I cannot make calls, apple how can you make these the only options when this was the topic i selected.
I just want my phone to work. Can anyone help please?
Exasperated long time apple user and supporter (since mac SE)