My new IPAD2 will not connect to my Tiscali mail account. Just says "cannot connect using SSL. do you want to try setting up account without SSL?' If I try that the result is the same. Tiscali settings appear ok. Any ideas?

V many thanks for this help but sadly no improvement! Perhaps I should have said that I am still trying to complete the initial mail setup having just got the IPAD. The Tiscali settings which are entered automatically when I type in my emai address and password are the same as the ones you kindly gave me, and I am still getting the "cannot connect using SSL etc" message. I haven't seen 'Advanced Settings' yet and presume they are not an option until the new account is set up. Incidentally I'm getting the same problem trying to set up my wife's email which is also Tiscali. Grateful to hear if you have any further thoughts and thanks again for your help. James

Only partial. Spoke to Apple who gave me some test settings with another server (GMail). That worked fine. Apple advised contacting Tiscali to verify their settings. Did this by email from my computer to TalkTalk Customer Care. Quick response stressing they only provide limited support for other devices, but they confirmed the settings as correct. Then went back to PC World who sold me the Ipad. Their tech entered all the same settings manually. ie in every box where the Ipad had put them in automatically he rewrote the same setting himself. Still wouldn't connect "using SSL" but eventually did so on the "without SSL" option. Then hey presto my mail account appeared on the Ipad and even showed a couple of incoming messages! I thought everything was solved but it won't send messages merely saying " the connection to the outgoing server 'smtp.tiscali.co.uk' failed". PC World tech said nothing wrong with Ipad and advised going back again to TalkTalk, but I am not confident that will produce much. The whole thing is a real bore and takes up far too much time. My inclination is to get shot of Tiscali asap which I shall probably do when I have the time. Meanwhile suggest you try what the PC World tech did and would be grateful to hear if you have any success. Good luck!

Thanks for that. Actually I eventually called in a local computer expert who sort of solved the problem for me by doing something on line with the Tiscali settings, which he said was where the problem lies. No fault of the iPad. Then everything worked fine until I took the iPad on holiday recently to South Africa. There once again it would receive emails on Tiscali but not send them. However I had taken the precaution before going of opening a back up email account with Gmail which worked fine. As soon as I got back home the iPad sent emails again ok via Tiscali. So that's where I'm at and I'm still convinced that I'd be better off without Tiscali!!