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Cannot move any icon from iphone 4s

I just bought an iphone 4s white 16gb a few days ago. How come none of the icons/apps can be moved from one page to another? Not even toggling when you press and hold it lightly? 😟 I am not even able to download from the apps store? 😟 Anyone who had faced the same issues and was able to resolve it? Please share. Thanks in advance!

iPhone 4S, iOS 5.0.1

Posted on Dec 29, 2011 4:52 AM

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11 replies

Dec 30, 2011 4:50 AM in response to diadema

You're missing both passcode lock and restrictions? And reset? Is your phone a company phone where they might have installed a restricted profile?


Looking at the enterprise setup, that can remove configuration options.

"Settings enforced by a configuration profile cannot be changed on the device. To change a setting, you must install an updated profile. If the profile was signed, it can be replaced only by a profile signed by the same copy of iPhone Configuration Utility. The identifier in both profiles must match. For more information about the identifier, see General Settings."

Dec 30, 2011 12:09 PM in response to justin199

Hi justin. Thanks again for the reply. Yes my ip4s does not have passcode lock, restrictions and reset.


I tried restoring back from my ip4 so that all my apps will be in my new iphone. But i noticed that i cannot move any icons and cant download from the app store plus i cannot locate restrictions, etc.


So i tried restoring again but this time "set up as a new phone". I now have the restrictions, reset, etc and i can move my icons but all my saved games went back to level 1.


I read from the internet that i can restore back up from my old ip to my new ip so i can still have my apps. But it's frustrating not to have complete options in the settings and not able to move any of the icons.

Dec 30, 2011 1:56 PM in response to tonefox

Hello tonefox. I checked the manual in safari just now. But i didnt find any help on how to have my old apps in my new iphone 4s without having incomplete settings menu. I have tried restoring back up from my old iphone three times, but kept on failing to have restrictions, passcode lock, reset in my new iphone. I also cannot move any icons. It's frustrating that this works for others' ip4s but mine. Would you have another suggestion?

Dec 30, 2011 3:05 PM in response to tonefox

Yes i tried resetting my phone and set it up as a new phone. All icons can be moved to any page, i can download from app store and the passcode lock, restrictions, reset can be located in settings > general. But since i set the phone as a new phone, all my games are back to level 1.


When i tried to reset my phone 3 times and set it up as "restore from back up", i have all my saved games but am not able to download any app from the app store and can't find restrictions, etc from settings > general. Also no icons can be moved when i press and hold it. =(

Cannot move any icon from iphone 4s

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