Hi, just set up new IMAP email accounts (from a custom domain website, not Gmail accounts) on the iMac, iPad, iPhone 4. Email sends and receives properly on iPhone but when I attempt to delete an email, iPhone message pops up, Unable to Move Message to Trash. Using the same account on the iPad, I can delete an email normally. Ideas? Thanks.
See this Discussion from the More Like This on the right...
See this Discussion from the More Like This on the right...
Thank you very much, will do. I'll report back if it worked or not.
Thanks for suggestion but deleting and readding the account did not help.
I have found two other possible solutions, I haven't had the opportunity to try them yet:
1.) Settings>Mail, Contacts, Calendars>Account name>Advanced....Tap each folder (draft, trash, sent, etc) and select the appropriate folder for it. Do this even if it is already selected. (You will see a checkmark next to it after it is selected)
2.) The second suggested solution involves a change at the same settings path above, Advanced> ... change IMAP Path Prefix to INBOX.
Suggestion #2 rings a bell... we're using email off a domain at Network Solutions and the email folder heirarchy on our Mac OS X Mail apps seems to show all the Sent, Sent Messages, Draft, and Trash folders all within the Inbox, which is kind of wierd.
Any thoughts on this? Thanks.
I had the same problem with an IMAP Mail Account.
I tried Option 1 and it worked for me.
The folder that the trash was set to was the "iPhone Trash" and not the "Trash" on the server. I suspect the Mail server didn't know where to put the trash on the iPhone.
Thanks Conven
Thanks for the info. I just wanted to report that I had to do Option 2 in order to see the folders on the server to do Option 1. (you have to exit back -- make sure to save the settings with the Done button -- before going back in and seeing the folders)
Thanks Conven, your option #1 fixed this exact issue for me...🙂
Unable to Move Message to Trash
