3 Replies Latest reply: Dec 29, 2011 1:49 PM by iBook Boi
iBook Boi Level 1 (5 points)

I have 1 song that I just cannot get on iCloud.  I have tried everything... deleted the song and readded I made a mess of my whole library trying to get it added and took me over 2 hours to get everything back how I like it only to see that the song again says it is not elligable.  The frustrating thing is when I look up why this would happen is because the file size is too big which it is not or its too low quality.  But I purchased the album off of iTunes a few years ago... every other song had no problem but this one.  I checked and the song is still available on iTunes.  Any other thoughts? Apple support was less and helpful!

iMac, Mac OS X (10.7)