463 Views 2 Replies Latest reply: Dec 29, 2011 9:18 PM by meagan30
My iPhone 4s is stuck at a black screen with a loading circle that just keeps going around. I tried holding the home and power button down at the same time. It shuts off and when I turn it back on the apple logo comes up just like it would normally but, it just goes back to the black screen with the loading circle. I have no access to the lock or home screen. HELP!