Had Harry Potter and Deathly Hallows Part 1 installed on ITunes and tried to install part 2 from Blu-Ray disc.
Once successfully installed i discovered that Part 1 had disappeared...
Looking at the files I discovered that due to Itunes naming convention for Itunes organised libraries, it had named Part 2 the same as Part 1 hence overwriting it.
Is there any fix that would allow both on the system without sitching off the organisation?
Windows Vista
iTunes shouldn't do that. Normally when iTunes finds that it would like to move/rename a file after download or a tag edit, and the filename it wants to use is already in use, it adds a " 1" or " 2" to the end of the filename. It does not overwrite the original file. In fact if it had reused the filename then there would be two entries in your library, which would both have the same information and content. Is this the case? How exactly is the title of the film spelt?
File & folder names are limited to 40 characters in Windows so I would expect (judging by the titles given in the store) to find the movies in a folder called:
Harry Potter and the Deathly Hallows - P
and to be called
Harry Potter and the Deathly Hallows.m4v and
Harry Potter and the Deathly Hallo 1.m4v
Hopefully you have a backup of the missing file as, in principle, you are only allowed to create one copy using the redemption code.
tt2
I have had the exact same problem using the digital copy redeem function, and now that I have used the redeem code for Part 1, I cannot re-download it. Any help would be greatly appreciated.
Ian
Contact the iTunes Store from your account history, explain the problem and that you'd like a replacement download granted for the file that iTunes has removed in error. Backup the file that you currently do have to make sure you are able to replace that one if your replacement file overwrites things.
Better yet, backup everything properly now. See thisUser Tip..
tt2
Harry Potter Movies and ITunes Problem
