1 Reply Latest reply: Dec 30, 2011 12:38 PM by kajalfromlondon
kajalfromlondon Level 1 Level 1 (0 points)

The problem: I upgraded the system (iOS 5.0.1) through general settings as you do. The updates were done and then my phone was supposed to restart but just froze.


The apple logo just won't go and my phone won't start. I pressed the sleep and home button to switch off and turned it on again after an hour. Still

frozen on the apple logo. I hooked into the itunes and did a restore to factory settings. The phone still won't respond.


It's like it has crashed or something Help please..



iPhone 4S, iOS 5.0.1
  • kajalfromlondon Level 1 Level 1 (0 points)

    Have you tried pushing and holding the power and home buttons for 25 seconds?

    If this not work try this:



    1) Hold buttons sleep + home untill iPhone turns off;

    2) Open iTunes;

    3) Hold home button and plug the phone to your computer. The phone will turn on and the iTunes + Arrow + cable screen will appear.;

    4) iTunes will recover you phone from unsuccessful recovery process.



    might work..just trying now