9 Replies Latest reply: Jun 22, 2013 6:29 AM by BarryJD
Estanislao Level 1 Level 1 (0 points)

Just got a Kindle Fire. Trying to access my account on icloud.com to manage my mail with the Fire's browser has proved problematic. icloud gives an unsupported zoom level message and though I can select messages and view them in the preview pane, the action icons (delete, reply, etc.) won't operate. Chatted with 6 Amazon T/S people to no avail. Anyone had any luck, either accessing icloud.com on the Silk browser or setting up the Kindle e-mail App to access and deal with iCloud mail?

  • BarryJD Level 1 Level 1 (0 points)

    Yes you can manually configure the Kindle Fire email app to send and receive your iCloud email.

  • BarryJD Level 1 Level 1 (0 points)

    1. Setup your mail manually and choose "IMAP" for your account type.

     

     

    2. Here are the iCloud settings. Be sure to choose the proper ports as specified here:

     

     

    Incoming server settings

     

    IMAP (Incoming Mail Server) information:

    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: example@me.com (use your @me.com address from your iCloud account)
    • Password: Your iCloud password

     

     

    Outgoing server settings - IMPORTANT, choose the "TSL" for Authentication type on this screen.

     

     

    SMTP (outgoing mail server) information:

    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: example@me.com (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
  • Estanislao Level 1 Level 1 (0 points)

    Thanks Barry,

     

    I returned the Fire and got an iPad, so I can't try your solution.

  • Tomball Level 1 Level 1 (20 points)

    When I use IMAP server: imap.mail.me.com I get an error "Setup could not finish. Username or password (or server name) incorrect. AuthenticationFailedException: Command: *sensitive*; response: #2# [NO, [AUTHENTICATIONFAILED], Authentication, failed] ImapException: Command: *sensitive*; response: #2# [NO, [AUTHENTICATIONFAILED], Authentication, failed]

  • EdwinRamos Level 1 Level 1 (10 points)

    In the outgoing setting, you only put in your user name minus the @me/mac.com,

     

    therefore, if your user name is JohnXXX@me.com, or JohnXXX@mac.com, you would enter JohnXXX.

  • karenfromlittle rock Level 1 Level 1 (0 points)

    There is no TSL authentication option on outgoing server settings for my (new) Kindle Fire.  The only options are:

    AUTOMATIC

    LOGIN

    PLAIN

    CRAM_MDS

     

     

    I've tried all of these and continue to get this message:

     

    "We were unable to verify the provider's certificate.  Would you like to accept the certificate or decline and try again?"

     

    When I press "Accept" it just comes back with the same message over and over again, until I press "Reject" and it takes me back to the screen.

     

    Thanks for any help!

  • t.a.west Level 1 Level 1 (0 points)

    The TLS setting is under "security type," not "authentication type."  My settings look like this (and works):

     

    smtp.me.com

    TLS (always)

    587

    check (for required sign in)

    automatic

    [user name]

    [password]

     

    Good luck!

  • dg.ana Level 1 Level 1 (0 points)

    Thanks for this! It worked and it also worked on my Samsung Galaxy SII

  • BarryJD Level 1 Level 1 (0 points)

    JUNE 2013 UPDATED SETTINGS

    (Kindle Fire System Version 7.4.3)

     

     

    1. Under the provider list choose "Add Other provider" and fill in the information using the settings below. TIP: Be sure to select "IMAP" for your account type when prompted on the 2nd screen.

     

     

    2. Here are the iCloud settings. TIP: Be sure to input  the proper port numbers as specified here:

     

     

    Incoming server settings

     

    IMAP (Incoming Mail Server) information:

    Outgoing server settings - IMPORTANT, choose the "TSL" for Authentication type on this screen. SMTP (outgoing mail server) information:

    • Server name: smtp.mail.me.com
    • Security type: Select STARTTLS from the drop down menu
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: IMPORTANT Input your username ONLY without the @me.com, mac.com or icloud.com.
    • Password: Your iCloud password