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i cant connect to internet via network

155 Views 3 Replies Latest reply: Dec 31, 2011 5:15 PM by Greg Good RSS
Greg Good Level 1 Level 1 (5 points)
Currently Being Moderated
Dec 31, 2011 2:28 PM

My wifes iPhone 4S will not connect to safari via verizon network.  I've tried google, etc..  Search wheel just keeps rotating but not response.  It will connect via WiFi at home.  But when in the car and she wants to get directions it won't connect.   Is there something in settings I'm missing?

Thanks.

Greg

  • roaminggnome Level 10 Level 10 (89,320 points)
    Currently Being Moderated
    Dec 31, 2011 2:29 PM (in response to Greg Good)

    Have you checked with Verizon to make sure that your account is set up properly?

  • MattV. Level 2 Level 2 (235 points)
    Currently Being Moderated
    Dec 31, 2011 2:36 PM (in response to Greg Good)

    Hi Greg, you may find the following helpful:
    Open the "Settings" app then press "General". Then proceed to "Network" and ensure that "Cellular Data" is toggled on. Try navigating to a website in Safari now. If this didn't work try going to "General" then "Reset". You will see a series of six options; select "Reset Network Settings". Try to visit a website once more. If you were unable to load the website try restarting the phone. If all else fails try bringing the phone to a genius bar at an Apple retail store for a diagnostic test.

     

    Hope this helps

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