Previous 1 2 Next 17 Replies Latest reply: Feb 17, 2014 5:29 PM by cosmotic
gabriel1978 Level 1 (10 points)

Can anyone explain what the different appearances of the iCloud icon mean? Right now the cloud icon has animated diagonal lines running through it (this has been going on for awhile). Not sure if it means it's uploading songs I recently purchased from Amazon Cloud and/or iTunes Store. My iPhone is not connected via cable and has not been ejected.

MacBook Pro, Mac OS X (10.7)
  • Winston Churchill Level 10 (95,539 points)
  • gabriel1978 Level 1 (10 points)

    Thanks for the reference but I don't see a description of my particular situation. My cloud gets diagonal lines (like a candy-stripe or barbershop pole) animation. This isn't always the case but happens regularly enough that it's got me wondering. I'm thinking it has something to do with downloading recent purchases although it persists until I eventually shut down iTunes. Thanks.

  • Winston Churchill Level 10 (95,539 points)

    Then if if it's the one in the side bar of iTunes, I think it means iTunes hasn't properly connected to the server.

  • gabriel1978 Level 1 (10 points)

    Thanks. That does not sound good, as it is happening regularly. Any ideas on a fix? I think I need to go to an iCloud workshop (if the Apple Store offers such a thing) as simple as the Cloud is, there are some finer points I just don't get, ie: servers, how to link emails (I never get any action on my .me account), exchange (says I have Microsoft (from Outlook 2011) but no way to change to Apple? Very confusing so I know I'm not getting all I can out of iCloud. thanks.

  • Winston Churchill Level 10 (95,539 points)

    Have you tried restarting iTunes.

  • gabriel1978 Level 1 (10 points)

    I quit iTunes, restarted and the cloud looks happpy. Still I'd like to find some documentation about this. I appreciate your help. Seemed to work, whatever it was. Thanks.

  • gabriel1978 Level 1 (10 points)

    Still have to quit once and reopen before iTunes iCloud works as it should.

  • AtzeP Level 1 (0 points)

    Hi gabriel1978,


    same problem here. On each start of iTunes I get this animated iTunes Match cloud symbol.


    It disappears after deactivating iTunes Match in the Store menu and activating again.


    But on the next start of iTunes it pops up again.

  • klockw243 Level 1 (0 points)

    This is driving me nuts too. I don't have an iTunes match subscription, but the little cloud is always doing the barbor-poll animation and it seems that my computer runs slower. I can't believe there is no documentionat about this on Apple's site or elsewhere. Is there a way to check current downloading items in iTunes '11? Maybe it's showing that I'm downloading a new podcast in the background... or something. This "feature" is just one of the many "enhancements" that have made me begin to hate the new iTunes. =(

  • PACKATK Level 1 (0 points)

    I noticed this icon got "stuck" right after I added an album from a CD. The CD I added didn't show up on my music list but I could "see" the album, although I couldn't go to it, if I searched for it. I corrected both problems by logging out of my itunes account and logging back in from the itune store... very strange. I've had this happen to me three or four times since the "new look" itunes has been rolled out.

  • S1278 Level 1 (0 points)

    I am also having the same issue.  I have tried everything including clearing my itunes match database.  I wish Apple would fix the issues with iTunes Match.


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  • beeltink Level 1 (0 points)

    Seems to me Apple cares about its customers less and less.

    iTunes used to be great, but is just getting more and more annoying after every release.

    Too many nonsense features.

    ALso, when I check "double items", it merely matches the double tracknames, whereas it should be trackname&&albumname&&artistname. VERY annoying indeed!

  • Old Toad Level 10 (135,334 points)

    Close iTunes and move the iTunes preference file,, from your Home/Library/Preferences folder to the Desktop and launch iTunes.  If that helps the problem you can delete the file from the Desktop.  If it doesn't, move it back into the Preferences folder replacing the new file.


    NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.




  • gabriel1978 Level 1 (10 points)

    The new iTunes is NOT as bad as some-including myself-once thought. It just was a major change and-I will add-a change for the better. Thanks for this sensible response. I hope it helps others.

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