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[iPod Nano replacement] How long does it take for your iPod to show up as "Received" on repair status page?

I've sent my 1stG iPod Nano back to the Apple facility in Ontario, Canada, and according to the UPS tracking, it has arrived. But the "Repair status" page on the Apple website doesn't say that my iPod has been received by Apple. It has been about a week since it has "arrived". For those that have been through the process, does it usually take a while for them to process it? (ie. showing up as "received" on the repair status page)


Thanks

iPod nano

Posted on Jan 2, 2012 12:16 PM

Reply
7 replies

Jan 3, 2012 5:34 AM in response to NotKevinW

I'm in the UK and although I cannot remember the exact time for Apple to update, I'm sure it was something like a couple of weeks. Long enough for me to worry they hadn't received it but then my status finally changed.


I think Apple underestimated the response to the recall and it is taking longer than they originally stated. Hang in there!

[iPod Nano replacement] How long does it take for your iPod to show up as "Received" on repair status page?

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