Macbook Air recall on broken hinges

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Macbook Air recall on broken hinges

I have the very early version of Macbook Air the one with the flip comparment that expose the usb. Now the problem I have is that after using the device for a few months a crack appear on the right side of the devices. I was **** because i know the price apple might want for repair. After research i heard that it had been recall for faulty design, and apple would fix the problem free of cost. I just wanted to know if they are still doing this service.

Thanks in advance

MacBook Air

Posted on Jan 2, 2012 7:56 PM

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Answer 1

Jan 2, 2012 8:04 PM in response to hbkkeron

If it is the hinge that is cracking below the display then it is likely the hinge cracking issue.

There is a support article that discusses this, it might be worth having a look on the support site.

It also explains that it is covered for three years from original date of purchase, so it is likely that your MacBook air might not be covered for this service.

The repair extension program would almost be ready to expire by now.

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Answer 2

Jan 2, 2012 8:35 PM in response to hbkkeron

why not call Apple and ask?

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Answer 3

hbkkeron Author

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Jan 2, 2012 8:44 PM in response to shldr2thewheel

i did they say they cant tell me. Why i dont know

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Answer 4

Jan 2, 2012 8:48 PM in response to hbkkeron

they couldn't tell you if a recall is still in effect? That is rediculous. Did you call a local Apple store or AppleCare? Call again. If Apple can't tell you if a recall is present, then who can? When you call again if they say they can't tell you, ask them why, then ask them to put someone on the phone who can give you a yes or no answer.

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