My Apple ID is incorrect on my phone.

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My Apple ID is incorrect on my phone.

Hi O,

When I go to the APP STORE I attempt to update my phone's apps and the "Apple ID Password" box appears with a completely differenct Apple ID that I have never used or seen until this morning. I have no idea how it got there. I have gone into SETTINGS/APP STORE to ensure that my ID is correct, and it is. So I logged out/in to see if that fixed the problem which it didn't. So I logged out/in and turned my phone off/on to see if that fixed the problem which it didn't. So I updated my email address to the newer one and reset it through ITUNES and then synced my phone to see if that would fix it which it didn't. So I'm stuck. What do I do?

😠

Joseph.

iPhone 4, iOS 5.0.1

Posted on Jan 4, 2012 11:51 AM

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Answer 1

Jan 4, 2012 11:57 AM in response to Opulus.Beast

Make sure the apple ID is your full email address (ie. joseph@me.com.. or whatever it is). If that does not work, do a restore to your previous working backup. Let me know if neither option works.

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Answer 2

Opulus.Beast Author

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Jan 4, 2012 12:07 PM in response to jvincilione

When I clicked on Restore from ITUNES it asked if I wanted to reset the phone back to original factory settings. Not an option I want to explore at the moment. So where do I find "Restore to previous working backup" at?

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Answer 3

Jan 4, 2012 12:12 PM in response to Opulus.Beast

Right click on the name of your phone. Then select "Restore from Backup..."

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Answer 4

Opulus.Beast Author

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Jan 4, 2012 12:22 PM in response to jvincilione

Well I know that for the future. However the phone backed itself up this afternoon at 1344 when I plugged it in. I am going to do it just to see what happens. Couldn't hurt I suppose...

Alright did that, and that didn't work either. What else do you have? A hammer perhaps.

😀

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Answer 5

Jan 4, 2012 12:33 PM in response to Opulus.Beast

Haha, a hammer probably would not do the trick unless you like your iPhone in pieces. If everything on your phone is already on your computer (and the phone/computer have the same apple ID associated with each other) you can just do a full restore and resync everything onto your phone. I would advise that you make sure that the contacts are on your computer so you don't lose those.

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Answer 6

Opulus.Beast Author

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Jan 4, 2012 12:37 PM in response to jvincilione

Hmmm. How frustrating. I do believe I need to complain to Apple about this. However, I don't believe this incident warrents the APPLE TECH SUPP program that cost $70 nor the one time fee of $30.

Thanks all the same for the help.

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