Creative T12 Bluetooth Wireless Speakers Causing Kernel Panic?

Background


I just purchased these speakers (on a whim, I admit) without reading reviews because they were apparently just released. Although, I did read the positive reviews of the same speakers without Bluetooth technology, and I was pleased. I received them and was a bit startled by the haphazard packaging and the strange, seemingly foreign, instructions that were a bit... uninformative. Then I hooked them up...


Problem


They seemed to work just fine when I paired them up with my computer. I used them with my iPhone and they worked perfectly too. I had been using a Bluetooth mouse at the same time I was using the speakers with my MacBook Pro and it was fine. But when I unpaired them and paired them again, my MacBook Pro gave me a kernel panic. I didn't know what that even was at the time and I had to call AppleCare twice and have them help me out. Before the second time I called, I realized the kernel panic must have been caused by the Bluetooth in the speakers because I watched the system try to pair with them and received a kernel panic. My computer (which I am using) has been fine since the last kernel panic and I haven't tried to pair them since. I'm going to return these stylish, high quality speakers no matter what because I just don't feel right about them. However, I wanted to see if anyone was experiencing the same problem so we could crack down on it. Thank you for posting. Any information or input may help.

MacBook Pro, Mac OS X (10.7.2)

Posted on Jan 5, 2012 4:26 PM

Reply
11 replies

Jan 5, 2012 4:36 PM in response to christiankittens

If you're able to boot, launch the Console application by entering the first few letters of its name into a Spotlight search, and select the most recent panic log under "System Diagnostic Reports." Post the contents -- the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID” and "Kernel UUID," two long strings of letters, numbers, and dashes in the header and body of the report. Please don't post "shutdownStall" or "hang" reports.

Jan 5, 2012 5:01 PM in response to Linc Davis

Thu Jan 5 07:27:44 2012

panic(cpu 2 caller 0xffffff80002c266d): Kernel trap at 0xffffff8000639082, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000008207, CR3: 0x0000000063c7a036, CR4: 0x00000000000606e0

RAX: 0x0000000000008207, RBX: 0xffffff800c701080, RCX: 0x0000000001300000, RDX: 0xffffff800c65a008

RSP: 0xffffff80b0033a90, RBP: 0xffffff80b0033ab0, RSI: 0x0000000000020003, RDI: 0xffffff800c701080

R8: 0x00000000453e1e1d, R9: 0x000000005b509966, R10: 0x00000000000006ad, R11: 0xffffff80002d8220

R12: 0x00000000e00002bc, R13: 0xffffff800c4f2980, R14: 0xffffff800c701080, R15: 0x0000000000000000

RFL: 0x0000000000010286, RIP: 0xffffff8000639082, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000008207, Error code: 0x0000000000000000, Faulting CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff80b0033750 : 0xffffff8000220702

0xffffff80b00337d0 : 0xffffff80002c266d

0xffffff80b0033970 : 0xffffff80002d7a1d

0xffffff80b0033990 : 0xffffff8000639082

0xffffff80b0033ab0 : 0xffffff800063a1e6

0xffffff80b0033b10 : 0xffffff8000637f7b

0xffffff80b0033b50 : 0xffffff7f81239995

0xffffff80b0033b70 : 0xffffff8000652947

0xffffff80b0033be0 : 0xffffff8000652c7c

0xffffff80b0033c40 : 0xffffff800065343b

0xffffff80b0033d80 : 0xffffff80002a3898

0xffffff80b0033e80 : 0xffffff8000223006

0xffffff80b0033eb0 : 0xffffff8000214829

0xffffff80b0033f10 : 0xffffff800021bb58

0xffffff80b0033f70 : 0xffffff80002ae8a0

0xffffff80b0033fb0 : 0xffffff80002d8383

Kernel Extensions in backtrace:

com.apple.iokit.IOAudioFamily(1.8.3f11)[1CDD779E-DB25-3983-83EE-37357B7EFB78]@0 xffffff7f81231000->0xffffff7f8125afff

dependency: com.apple.kext.OSvKernDSPLib(1.3)[3D9EA2A9-E433-3F0A-AEFC-24E4B964505E]@0xfffff f7f8122b000



BSD process name corresponding to current thread: coreaudiod



Mac OS version:

11C74



Kernel version:

Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64

Kernel UUID:

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)



System uptime in nanoseconds: 80847553434

last loaded kext at 44777934428: com.apple.driver.AppleHWSensor 1.9.4d0 (addr 0xffffff7f817c9000, size 28672)

loaded kexts:

com.orderedbytes.driver.ControllerMateFamily 4.4.3

com.orderedbytes.driver.CMUSBDevices 4.4.3

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.1f4

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.26

com.apple.driver.AppleHDA 2.1.3f7

com.apple.driver.AppleMikeyDriver 2.1.3f7

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AppleIntelHD3000Graphics 7.1.4

com.apple.driver.AGPM 100.12.42

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.1

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.AppleMuxControl 3.0.16

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4

com.apple.driver.AppleLPC 1.5.3

com.apple.driver.AppleBacklight 170.1.9

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 225.2

com.apple.driver.AppleUSBTCKeyEventDriver 225.2

com.apple.driver.AppleUSBTCKeyboard 225.2

com.apple.driver.AppleIRController 312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.SCSITaskUserClient 3.0.1

com.apple.iokit.IOAHCIBlockStorage 2.0.1

com.apple.driver.AppleUSBHub 4.5.0

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AirPort.Brcm4331 512.20.18

com.apple.driver.AppleSDXC 1.1.2

com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleAHCIPort 2.2.0

com.apple.driver.AppleUSBEHCI 4.5.5

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleUSBUHCI 4.4.5

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 167.1.0

com.apple.driver.AppleAVBAudio 1.0.0d11

com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7

com.apple.driver.DspFuncLib 2.1.3f7

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 4.0.1f4

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.iokit.IOFireWireIP 2.2.4

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.1.3f7

com.apple.iokit.IOHDAFamily 2.1.3f7

com.apple.driver.ApplePolicyControl 3.0.16

com.apple.driver.AppleGraphicsControl 3.0.16

com.apple.driver.AppleSMC 3.1.1d8

com.apple.driver.IOPlatformPluginFamily 4.7.5d4

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.iokit.IONDRVSupport 2.3.2

com.apple.driver.AppleThunderboltEDMSink 1.1.3

com.apple.driver.AppleThunderboltEDMSource 1.1.3

com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8

com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4

com.apple.iokit.IOGraphicsFamily 2.3.2

com.apple.kext.triggers 1.0

com.apple.driver.AppleFileSystemDriver 13

com.apple.driver.AppleThunderboltDPInAdapter 1.5.8

com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4

com.apple.iokit.IOBluetoothFamily 4.0.1f4

com.apple.driver.AppleUSBMultitouch 227.1

com.apple.iokit.IOUSBHIDDriver 4.4.5

com.apple.driver.AppleUSBMergeNub 4.5.3

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.driver.AppleThunderboltNHI 1.3.2

com.apple.iokit.IOThunderboltFamily 1.7.4

com.apple.iokit.IOAHCISerialATAPI 2.0.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IOUSBUserClient 4.5.3

com.apple.iokit.IO80211Family 411.1

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOAHCIFamily 2.0.7

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOUSBFamily 4.5.5

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.7

com.apple.iokit.IOACPIFamily 1.4

Jan 5, 2012 5:35 PM in response to christiankittens

What I mean is that the ControllerMate software may be causing the panic. You can find that out by uninstalling it. If the panic stops, you're done.


If you still get the panic after removing that software, then it's caused either by a corrupt OS installation, a bug, or a hardware fault. You can eliminate the corrupt installation as a possibility by reinstalling. Of the remaining possibilities, a bug seems to me more likely, but I can't be certain.

Jan 6, 2012 3:51 PM in response to christiankittens

****. That wasn't the problem. It's 100% the speakers. Here's the report from the kernel panic I just received.


Interval Since Last Panic Report: 1279857 sec

Panics Since Last Report: 4

Anonymous UUID:



Fri Jan 6 17:46:10 2012

panic(cpu 2 caller 0xffffff80002c266d): Kernel trap at 0xffffff800024421e, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x000000010dbfe000, CR3: 0x00000000216be018, CR4: 0x00000000000606e0

RAX: 0xffffff800e499180, RBX: 0xffffff8002f72990, RCX: 0x0000000009000000, RDX: 0xffffff8002f729a0

RSP: 0xffffff80b16dbba0, RBP: 0xffffff80b16dbc80, RSI: 0x0000000000000001, RDI: 0xffffff8002f729a0

R8: 0xffffff80b16dbcb8, R9: 0xffffff80b16dbcd8, R10: 0x0000000000000040, R11: 0xffffff80002d8220

R12: 0x0000000000000030, R13: 0xffffff800b4b15b1, R14: 0xff8c9a13493ba944, R15: 0xffffff80008df9e0

RFL: 0x0000000000010206, RIP: 0xffffff800024421e, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x000000010dbfe000, Error code: 0x0000000000000000, Faulting CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff80b16db860 : 0xffffff8000220702

0xffffff80b16db8e0 : 0xffffff80002c266d

0xffffff80b16dba80 : 0xffffff80002d7a1d

0xffffff80b16dbaa0 : 0xffffff800024421e

0xffffff80b16dbc80 : 0xffffff800022662d

0xffffff80b16dbcb0 : 0xffffff80005f55c7

0xffffff80b16dbcd0 : 0xffffff80005f58e9

0xffffff80b16dbd00 : 0xffffff80005f4009

0xffffff80b16dbd40 : 0xffffff80005f20c6

0xffffff80b16dbd90 : 0xffffff80005e3f86

0xffffff80b16dbde0 : 0xffffff80005e15a4

0xffffff80b16dbe10 : 0xffffff8000651307

0xffffff80b16dbe50 : 0xffffff800029c8cb

0xffffff80b16dbe80 : 0xffffff8000223006

0xffffff80b16dbeb0 : 0xffffff8000214829

0xffffff80b16dbf10 : 0xffffff800021bb58

0xffffff80b16dbf70 : 0xffffff80002ae8a0

0xffffff80b16dbfb0 : 0xffffff80002d8383



BSD process name corresponding to current thread: Bluetooth File E



Mac OS version:

11C74



Kernel version:

Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64

Kernel UUID:

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)



System uptime in nanoseconds: 15402730613562

last loaded kext at 12300178233673: com.apple.filesystems.smbfs 1.7.0 (addr 0xffffff7f8078d000, size 241664)

last unloaded kext at 195739985520: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a4d000, size 65536)

loaded kexts:

com.orderedbytes.driver.ControllerMateFamily 4.4.3

com.orderedbytes.driver.CMUSBDevices 4.4.3

com.apple.filesystems.smbfs 1.7.0

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.26

com.apple.driver.AppleHDA 2.1.3f7

com.apple.driver.AppleIntelHD3000Graphics 7.1.4

com.apple.driver.AGPM 100.12.42

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleMikeyDriver 2.1.3f7

com.apple.driver.AppleLPC 1.5.3

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.1f4

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.1

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4

com.apple.driver.AppleBacklight 170.1.9

com.apple.driver.AppleUSBTCButtons 225.2

com.apple.driver.AppleUSBTCKeyboard 225.2

com.apple.driver.AppleIRController 312

com.apple.iokit.SCSITaskUserClient 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.IOAHCIBlockStorage 2.0.1

com.apple.driver.AppleUSBHub 4.5.0

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AirPort.Brcm4331 512.20.18

com.apple.driver.AppleSDXC 1.1.2

com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 2.2.0

com.apple.driver.AppleUSBEHCI 4.5.5

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 167.1.0

com.apple.driver.AppleAVBAudio 1.0.0d11

com.apple.driver.DspFuncLib 2.1.3f7

com.apple.kext.triggers 1.0

com.apple.iokit.IOFireWireIP 2.2.4

com.apple.iokit.IOSurface 80.0

com.apple.driver.AppleHDAController 2.1.3f7

com.apple.iokit.IOHDAFamily 2.1.3f7

com.apple.iokit.IOBluetoothSerialManager 4.0.1f4

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.ApplePolicyControl 3.0.16

com.apple.driver.AppleGraphicsControl 3.0.16

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleSMC 3.1.1d8

com.apple.driver.IOPlatformPluginFamily 4.7.5d4

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.iokit.IONDRVSupport 2.3.2

com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4

com.apple.iokit.IOGraphicsFamily 2.3.2

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4

com.apple.iokit.IOBluetoothFamily 4.0.1f4

com.apple.driver.AppleThunderboltDPInAdapter 1.5.8

com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1

com.apple.driver.AppleUSBMultitouch 227.1

com.apple.iokit.IOUSBHIDDriver 4.4.5

com.apple.driver.AppleUSBMergeNub 4.5.3

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.driver.AppleThunderboltNHI 1.3.2

com.apple.iokit.IOThunderboltFamily 1.7.4

com.apple.iokit.IOAHCISerialATAPI 2.0.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1

com.apple.iokit.IOUSBUserClient 4.5.3

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IO80211Family 411.1

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOAHCIFamily 2.0.7

com.apple.iokit.IOUSBFamily 4.5.5

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.7

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro8,1, BootROM MBP81.0047.B24, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)

Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500325ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3



I hope you or someone responds to this because I'd really appreciate some guidance here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Creative T12 Bluetooth Wireless Speakers Causing Kernel Panic?

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