Problems with my shipping...

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Problems with my shipping...

Hi, i sent in my Ipod nano first gen to the replacement program, finnaly i got my email today saying that the new ipod nano is beeing shipped to me, they supplied me with a "shipping number" which doesnt work, i have waited 24 hours.

"Your itemwas sent through ,withtracking number8185217128,whichshouldbe activewithin 24hours."

Do you notice something wierd?

It doesnt say with which freighting company i will get the package from it's just a space where that should be wroten. when i click the "tracking number" nothing happens, not in my ipad or in my computer.

When i hold my finger over the number in the ipad i get this following adress: x-apple-msg-load://BD8A92F8-E69A-477B-983F-93970DEC16AB/

I tried to put this adress in the ipad brower but it told me that it couldnt open the site, i have never seen such a link so i dont know how it works and where it should take me,

I have tried the "tracking number" in UPS, DHL and Fedex's tracking number searcher with no success.

Help would be appriciated, thanks.

iPod nano

Posted on Jan 5, 2012 8:17 PM

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Answer 1

radio50

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74 points

Jan 10, 2012 2:21 PM in response to HannaC

I just got the same type of email today. Strange. They say, "Your product shipped via _____ using tracking number ..."

Did your Nano ever arrive? What shipper did they actually use?

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Answer 2

HannaC Author

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Jan 10, 2012 2:48 PM in response to radio50

Yeah i did get my ipod, i called apple on friday 1/6 and they told me that my ipod was goin to be delivered trough the local delivery company ( not with ups, fedex, dhl etc) and usually you dont get any tracking number when something is sent trought the ordinary mail service not in sweden anyway, so that may be the deal with you too, maybe they've sent your package trough the mail service that youre from so you should expect it real soon.

I hope i helped you answer your question :)

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Answer 3

radio50

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74 points

Jan 10, 2012 2:52 PM in response to HannaC

Great! I'm glad you got yours and I hope mine comes soon. Thanks for the quick reply and the helpful information.

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Answer 4

HannaC Author

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Jan 11, 2012 2:10 AM in response to radio50

No problem mate ;) hope you get it soon :)

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Answer 5

radio50

Level 1

74 points

Jan 11, 2012 8:43 AM in response to HannaC

In case anybody else is following this, my tracking number finally turned out to be a valid FedEx number here in the USA. It was unclear which shipping service was being used, as it was not mentioned in the Apple email.

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